Who can leave a review?
Anyone who personally arranged or received a shipment with that company. You can't review a shipment you didn't experience, review as a paid reviewer, or review a competitor.
What makes a helpful review?
Say what you shipped, the route, the quoted and final price, how pickup and delivery went, and how the company communicated. Facts and dates help other customers most.
Can I add photos?
Yes. Photos of your vehicle, the carrier or your paperwork help. Hide personal details like your address or license plate before you upload.
What isn't allowed in a review?
False statements, personal attacks, hate speech, private information, or anything someone paid or rewarded you to write. Read our Review Policy.
Can I edit or delete my review?
Yes. Sign in and open your review, or email hello@transportvibe.com from the email you used.
Can the company reply to my review?
Yes. A company that has claimed its profile can reply publicly. It can't remove your review or contact you through Transportvibe to pressure you.
Was this helpful? If not, email hello@transportvibe.com or call +1 (443) 388-0311.