Scam Prevention & Safety

Avoid companies that require a full upfront payment, do not provide a USDOT/MC number, have a "Revoked" license status, or have a consistently high volume of negative reviews.

No, avoid companies that insist on untraceable payment methods like wire transfers, Zelle, or cash. Use a credit card for payment, as it offers consumer protection and traceability.

A "Revoked" status means the company is currently operating illegally, as their authority to move vehicles has been canceled by the federal government. Do not hire them.

The Federal Motor Carrier Safety Administration (FMCSA) is a federal agency that regulates the trucking industry, including auto transport companies, to ensure compliance with safety and licensing standards.

Licensing ensures the company is operating legally, has minimum required liability and cargo insurance, and is subject to federal safety oversight.

"Not Authorized" means the company cannot legally perform your interstate shipment. They may have failed to file required documents, like proof of insurance (BOC-3).

You can use the USDOT number displayed on Transportvibe to search the FMCSA's official SAFER (Safety and Fitness Electronic Records) database to confirm the company's registration details.

Yes. Auto transport brokers must be licensed and registered with the FMCSA, usually under a separate "Broker" operating authority with an MC number.

If a carrier demands more than the price listed on the Bill of Lading, call the local police. Report the company immediately to the FMCSA via their complaint form.

You should report them to the FMCSA directly through their National Consumer Complaint Database (NCCDB). You can also notify Transportvibe for review.

Document the damage on the Bill of Lading before the driver leaves. Get the driver's signature acknowledging the damage, take photos, and immediately contact the company to file a claim.

Federal regulations require carriers to carry cargo insurance, but coverage limits vary. Always ask the company for a copy of their insurance certificate and review the coverage limits before booking.

The decision is yours. For high-value or classic cars, purchasing additional third-party insurance may offer broader coverage beyond the carrier's standard cargo insurance limits.