Writing & Submitting Reviews

Once you are logged in, you can see "Write a Review" on your dashboard. You can also search for the company's profile on Transportvibe and click the "Write a Review" button. You will then fill out a form detailing your experience and rating.

Reviews should be detailed enough to explain your experience, typically between 100 to 500 words. Please focus on facts, service quality, and the outcome of the shipment.

Include the shipment route (origin/destination), the date of the service, the vehicle type, and whether you dealt with a broker or a carrier. Detail what went well and what did not.

We require an active reviewer account for submission, but your public display name can be an alias to maintain privacy.To submit content, a reviewer account must be active. However, you can use an alias as your public display name to ensure your privacy is protected.

You have complete control over the content of your submission and always have the option to return and modify, revise, or completely rewrite the review at a later date.

Reviews must not include hate speech, harassment, vulgar language, personal attacks on employees, or any content that violates the law.

No. Reviews must be based on a completed transaction where the company was hired for a service. Reviews based only on quote solicitation will not be approved.

Yes, you can upload supporting documents like a Bill of Lading or contract or image of shipping day. These are used for verification purposes and are never made public until your authorization.

To ensure transparency and rapid feedback dissemination, all submitted customer reviews are published instantly upon successful submission and verification.

If your review is rejected, you will receive an email explaining the reason. You may be given an opportunity to resubmit a revised review that meets our guidelines.

You can only write one review per company for each distinct service transaction you use. Do not submit multiple reviews for the same shipment.