This privacy policy describes Transportvibe's practices regarding the collection, use, and disclosure of information through our website. Transportvibe operates as an independent information and review platform focused on the United States auto transport industry. We do not provide vehicle transport services. We do not act as an auto transport broker or motor carrier. Our primary function is publishing consumer reviews and industry data.
Users access our site to research shipping companies and read guides. We collect data to maintain the site and improve user experience. The site serves as a neutral informational resource.
This policy applies to all visitors, users, and others who access the service. By using the platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with these terms, you must cease using the website immediately. We do not knowingly collect data from children under 18.
Categories Of Information Collected
We collect several types of information from and about users of our website. This includes information by which you may be personally identified, such as name, postal address, e-mail address, or telephone number. We also collect information about you that, individually, does not identify you, such as your IP address and browsing history.
Direct collection occurs when you provide details through forms. Automated collection happens through cookies and tracking technologies. We also receive information from third-party partners and public sources.
Personal information is collected when you submit a review of an auto transport company. This includes your name, email address, and the details of your shipping experience. If you sign up for a newsletter or create an account, we store the credentials provided. We maintain records of your correspondence if you contact us for support or inquiries.
Automated Data Collection Technologies
As you navigate through and interact with Transportvibe, we use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes details of your visits to our website, including traffic data, location data, logs, and other communication data. We also collect information about your computer and internet connection.
Browser types and operating systems are recorded for technical optimization. We track referring and exit pages to understand user flow. Time stamps and clickstream data help us identify popular content.
The information we collect automatically is statistical data and does not include personal information. However, we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us improve our website and deliver a better, more personalized service.
Use of Cookies and Tracking
Our website uses cookies and similar technologies to distinguish you from other users. A cookie is a small file of letters and numbers that we store on your browser or on your computer's hard drive. Cookies contain information that is transferred to your computer's hard drive. They help us to provide you with a good experience when you browse our website.
Essential cookies are required for the site's basic operation. Analytical cookies allow us to recognize and count visitors. Functional cookies remember your choices to improve your experience.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. We do not control third-party tracking technologies or how they may be used.
Usage of Collected Information
We use information that we collect about you or that you provide to us to present our website and its contents to you. This includes providing you with information, products, or services that you request from us. We use your data to fulfill any other purpose for which you provide it, such as publishing your submitted reviews.
Internal analytics help us refine our auto transport company databases. Email addresses are used for administrative notifications and updates. Usage data informs our content strategy and site architecture.
We may also use your information to notify you about changes to our website or any products or services we offer. We use the data to ensure that content from our website is presented most effectively for you and for your computer. Information provided in reviews is made public to assist other consumers in the auto transport market.
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect, or you provide, as described in this privacy policy to our subsidiaries and affiliates. This includes disclosure to contractors, service providers, and other third parties we use to support our business.
Service providers include web hosting companies and analytics platforms. Data is disclosed to comply with any court order or law. We share information to enforce our terms of use.
Transportvibe does not sell your personal information to auto transport brokers or carriers. Because we are an independent review site, we maintain a separation between our user data and the companies listed on our platform. We may disclose your personal information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Transportvibe or our customers.
Legal Basis For Processing
We process your personal data based on several legal grounds. The primary basis is the necessity of processing for our legitimate interests in operating an informational platform. We also process data based on your consent, which you provide when you submit a review or sign up for our mailing list.
Contractual necessity applies if we enter into a specific agreement with you. Legal obligation requires us to process data for regulatory compliance. Legitimate interests include site security and fraud prevention.
Where we rely on consent, you have the right to withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. We ensure that our legitimate interests do not override your fundamental rights and freedoms.
Data Security Measures
We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions would be encrypted using SSL technology, though Transportvibe typically does not process payments from users.
Encryption protects data while it is in transit over the internet. Access controls limit data visibility to authorized personnel only. Regular system audits identify potential security vulnerabilities.
The safety and security of your information also depend on you. Where we have given you a password for access to certain parts of our website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our website.
Data Retention Periods
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent required to comply with our legal obligations. For example, we retain data when required to comply with applicable laws.
Reviews are retained as long as the platform remains active. Log data is typically deleted or anonymized after 12 months. Account information is kept until the user requests deletion.
We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our website. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Your Rights and Choices
You have certain rights regarding the personal information we hold about you. You can request access to your personal information to receive a copy of the data we hold about you. You also have the right to request the correction of any incomplete or inaccurate data we have about you.
Deletion requests are honored unless a legal exception applies. You may object to the processing of your personal data. Data portability allows you to move your data to another service.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to request specific information from you to confirm your identity and ensure your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to anyone who does not have the right to receive it.
Third-Party Links And Services
Our website contains links to other websites that Transportvibe does not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. This is particularly relevant when you click through to an auto transport broker or carrier website.
We do not control the content of third-party websites. External sites have their own data collection and privacy practices. Transportvibe is not responsible for the privacy policies of other entities.
The inclusion of a link to an external website does not imply endorsement of that site or its privacy practices. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. The California Consumer Privacy Act (CCPA) offers specific rights to notice, access, and deletion of personal information. It also grants the right to opt out of the sale of personal information.
We do not sell personal information as defined by the CCPA. California residents may request a list of categories of data collected. The right to non-discrimination ensures equal access to the exercise of rights.
To request the CCPA, please contact us with the subject line California Privacy Request. We will respond to verifiable consumer requests within 45 days. You may make only two verifiable consumer requests for access or data portability within 12 months.
Nevada and Other States' Rights
Nevada law allows residents to opt out of the sale of certain personal information. While we do not sell your information, Nevada residents may still submit a request to opt out of any future potential sales. Other states, including Virginia, Colorado, Connecticut, and Utah, have also enacted comprehensive privacy laws.
Virginia residents have rights under the Virginia Consumer Data Protection Act. Colorado residents may exercise rights under the Colorado Privacy Act. Users in these states can request data correction and deletion. Colorado Privacy Act. Users in these states can request data correction and deletion.
We aim to comply with the specific requirements of all applicable state laws. If you reside in one of these states and wish to exercise your rights, please provide your state of residence in your inquiry. We verify all requests to ensure the security of user data.
International Data Transfers
Transportvibe is based in the United States, and our website is intended for a United States audience. If you are accessing the website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those in your country.
We use standard contractual clauses for data transfers where applicable. Servers are located primarily withinthe United States data centers. By using the site, you consent to this transfer of information.
We take steps to ensure that your data is treated securely and in accordance with this privacy policy. We do not transfer your personal data to any organization or country unless adequate controls are in place. This includes the security of your data and other personal information.
Changes to Our Privacy Policy
We may update our privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page. We will also update the Last Updated date at the top of this privacy policy.
Users should review this policy periodically for any changes. Significant changes may be announced via a site-wide notification. Continued use of the site implies acceptance of the updated policy.
Changes to this privacy policy are effective when they are posted on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page. You are responsible for ensuring we have an up-to-date, active, and deliverable e-mail address for you.
Review Submission and Public Data
When you submit a review on Transportvibe, the content is intended for public consumption. This includes any personal details you choose to include in the text of the review. We display your name or username alongside your review to provide transparency and authenticity to our readers.
Metadata associated with reviews may be stored for moderation purposes. Search engines index Public comments. Reviewers are encouraged to avoid sharing sensitive personal details.
We reserve the right to moderate and remove reviews that violate our terms of service or contain prohibited content. Once a review is published, it may be difficult to remove all traces of it from the internet. We are not responsible for how third parties might use information that you make publicly available through a review.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at our designated privacy email address. You may also reach us via our physical mailing address if provided on our contact page. We strive to address all data privacy inquiries within a reasonable timeframe.
Inquiries should be specific regarding the data or right in question. We do not charge a fee to process or respond to your request. Formal complaints can be directed to the relevant data protection authorities.
If you have a concern about our use of your information, you have the right to complain to a supervisory authority. However, we appreciate the opportunity to address your concerns before you approach a regulator. Please contact us in the first instance.
