Technical Help

Fixing common problems with the website, emails and your account.

I didn't get my confirmation email.

Check your spam or promotions folder and search for "Transportvibe". If it's not there after 10 minutes, request a new link or email hello@transportvibe.com.

The site isn't loading properly.

Refresh the page, try another browser, or clear your browser cache. If it still fails, tell us which page and browser you're using.

Which browsers do you support?

The latest versions of Chrome, Safari, Edge and Firefox, on desktop and mobile.

How do I stop marketing emails or texts?

Use the unsubscribe link in any email, reply STOP to any text, or email privacy@transportvibe.com.

Was this helpful? If not, email hello@transportvibe.com or call +1 (443) 388-0311.

Still have questions?

Ask ShipAdvisor AI for an instant answer, or contact our support team.