Auto Transport Basics

A broker acts as an agent, connecting the customer with a carrier and arranging the shipment logistics. A carrier owns the trucks and physically transports the vehicle.

A broker is a licensed intermediary who uses a network of multiple carriers to find the best match for a customer's shipment needs, handling scheduling and negotiation.

A broker offers flexibility and access to a wider network, while a carrier may offer more direct communication and potentially a slightly lower price if you book directly.

Open transport involves shipping your vehicle on an open, multi-car trailer. This is the most common, fastest, and most affordable method, though the car is exposed to the elements.

Enclosed transport involves shipping your vehicle in a fully covered and sealed trailer. This method offers maximum protection from weather and road debris and is often used for luxury or classic cars.

Door-to-door means the carrier attempts to pick up and deliver your vehicle as close to your specified addresses as legally and safely possible. It may not be exactly at your doorstep if there are restrictions.

Terminal-to-terminal requires you to drop off and pick up your vehicle at specific storage facilities or terminals managed by the company. This can sometimes be cheaper but adds time and effort for the customer.

Transit time depends on the distance. Generally, coast-to-coast shipping takes 7–14 days, while shorter routes of a few hundred miles can take 1–5 days.

The Bill of Lading (BOL) is a legal document that serves as a contract, a receipt of goods, and a condition report for the vehicle at both pickup and delivery. Always keep a copy.

Auto transport involves coordinating multiple vehicles on one truck, and carriers can face unforeseen delays like traffic, weather, road closures, or mechanical issues.

Most carriers prohibit shipping heavy or valuable personal items. If allowed, they are usually not covered by the carrier's insurance, so check your contract for limits on weight and liability.