Conditional: A solid pick if you value communication
Apex Auto Transport carries a TrustScore of 69/100, landing in the Mixed range mostly because the review count sits under 500, which caps how much confidence the score can earn. Where the company clearly delivers is communication, pickup and delivery timing, and driver professionalism, backed by a 4.8 average across 263 reviews, almost all on Google. The softer spots are pricing and issue resolution, where a handful of complaints show up. FMCSA authority is active, but the broker has only been registered since 2023, so the record is thinner than most established names in this space. Good choice if you want a broker that answers the phone and shows up on time, less ideal if you're basing your decision on years of proof.
How the 69 is calculated
Every TrustScore draws on the same review sources: Google, Trustpilot, BBB, ConsumerAffairs and Transportvibe’s own verified reviews, plus an FMCSA authority check. Apex has reviews on three of them so far: Google, BBB and Trustpilot.
The evidence ceiling is the one number that should shape your expectations: Apex’s ratings are mostly positive, but the sample is thin enough that the handful of Google complaints, mostly about pickup timing and issue resolution, carry more weight than they would for a broker with a deeper record. Treat the 4.8 as a promising early signal, not a settled reputation.
We needed our fifth wheel camper hauled from Ohio to New York Tyler gave a fair price and communicated well throughout the whole process. Driver was on time and arrived when he said he would.
— Trevor Q., Verified customer · Ohio → New York
What Apex Auto Transport does well — and where they fall short
Based on aggregated review data across 4 platforms and FMCSA registration records — not Apex's own marketing.
✓ Strengths
- Communication is the clearest strength across reviews, with only a small number of complaints on this front
- Delivery and pickup timing are consistently rated positively, suggesting reliable scheduling
- Driver professionalism comes up as a recurring positive theme
- Active FMCSA broker authority, confirming current federal registration
- A 4.8 average across 263 reviews, almost all on Google
⚠ Weaknesses
- Pricing draws some minor complaints in the review record
- Issue resolution has a few noted concerns, though not a dominant theme
- Review volume is thin (241 total, fewer than 500), which limits how confidently the score can be trusted
- Only 3 years in FMCSA's federal record (since 2023), so there's less of a track record than more established brokers
Performance data — the numbers behind the score
These are aggregated from FMCSA federal records and cross-platform review data, not Apex's own marketing.
3 yrs
In OperationIn operation
A-
BBB RatingBBB rating
1591925
MC Number
4148287
USDOT Number
263
Public reviews
1
BBB complaints
What customers say on each platform
Read Apex Auto Transport's reviews on Google, Trustpilot and BBB
Company facts — FMCSA, licensing, payment terms
Before you book any broker, verify their FMCSA credentials independently. The data below is pulled from public FMCSA records and Apex Auto Transport's published terms.
How Apex compares — head to head
Same methodology, same sources: an apples-to-apples comparison with other top-rated brokers on Transportvibe.
| Metric | AA  Apex Auto TransportThis review | SA  Sherpa Auto Transport LLCBroker | SA  SGT Auto TransportBroker | A  AmeriFreight Inc.Broker |
|---|---|---|---|---|
| TrustScore | Mixed | Highly Trusted | Trusted | Highly Trusted |
| Pricing accuracy | ||||
| Communication | ||||
| Vehicle condition | ||||
| Public reviews | 263 | 9,885 | 20,134 | 11,837 |
| Risk level | Medium risk | Low risk | Low risk | Low risk |
| Get quote | View profile | View profile | View profile |
Apex Auto Transport
Sherpa Auto Transport LLC
SGT Auto Transport
AmeriFreight Inc.
Pricing = quote accuracy. Comms = customer-reported communication quality during transit.
The bottom line — who should use Apex Auto Transport and who shouldn't
Use Apex Auto Transport if:
You want a broker that answers the phone and keeps you updated. Communication is Apex’s clearest strength, and reviewers also praise on-time pickup and delivery. You’re shipping a standard vehicle and you’re comfortable with a newer company: Apex has about 3 years on its FMCSA record and a 4.8 average across 263 reviews.
→ Consider a more established broker if:
You want a longer track record behind the score. Apex has about 3 years on its FMCSA record and fewer than 300 reviews. For a high-value vehicle or a move where you can’t afford surprises, compare a broker rated Highly Trusted with several thousand reviews. The comparison section above shows a few.
Avoid Apex Auto Transport if:
You can’t afford a price change or a missed pickup date. A few reviewers report pickup delays, slow problem-solving and a quote that rose at pickup. If you book, get the price and pickup window in writing before you pay a deposit.
