• Broker Comparison

ROYAL AUTO SHIP LLC vs Tempus Logix - Which is Actually Better?

Updated date pending

Based on 3,864 reviews

8 min read

By Transportvibe Editorial

Google - Trustpilot - BBB - Yelp - ConsumerAffairs - TV VerifiedTrustScores updated from backend company dataOpen & enclosed covered

ROYAL AUTO SHIP LLC TrustScore 94

Tempus Logix TrustScore 91

2,136 ROYAL AUTO SHIP LLC reviews

1,728 Tempus Logix reviews

6 platforms analysed

Quick verdict: ROYAL AUTO SHIP LLC vs Tempus Logix

Both Highly Trusted

ROYAL AUTO SHIP LLC currently has the higher TrustScore (94 vs 91).

ROYAL AUTO SHIP LLC

94TrustScore / 100

Highly Trusted

Get a quote from ROYAL AUTO SHIP LLC

Tempus Logix

91TrustScore / 100

Highly Trusted

Get a quote from Tempus Logix

Both are good. Here's what separates them.

ROYAL AUTO SHIP LLC and Tempus Logix both sit in Transportvibe’s “Highly Trusted” tier, with TrustScores of 94 and 91. Both hold active broker authority with the FMCSA. Both carry an A+ from the BBB. And both average 4.8 stars or higher across 4,861 combined reviews.

That leaves fit as the deciding factor. The Royal Auto Ship vs Tempus Logix choice comes down to your pickup date, your budget, and how much the price can move after you book before it bothers you. The Royal Auto Ship cancellation fee and its two quote tiers work one way. The Tempus Logix cancellation policy and its 5-day quote window work another.

This auto transport broker comparison draws on each company’s FMCSA record, BBB file, Transportvibe profile, and Terms & Conditions, all checked October 19, 2026. If the data is thin or two sources disagree, we’ll say so.

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Pricing Accuracy: Which Broker Sticks to Its Quote?

Both brokers say there are no hidden fees. Their contracts explain how a price can still change, and they explain it differently.

Royal Auto Ship: two quote tiers, two levels of risk

Royal’s Terms split every quote into two tiers.

The Economy Saver Rate is the default. Royal’s own Terms say carriers accept that price only 5% to 30% of the time, depending on the season and the market. If no carrier takes it, Royal raises the offer step by step. You can accept the higher price or say no. If you say no, Royal can cancel the order.

The First Class Rate is guaranteed. Royal’s Terms say this price “will not increase,” pickup happens on a set day or the next day, and Royal pays any extra the carrier asks for.

So the first thing to ask a Royal agent is simple: “Is this a Saver Rate or a First Class Rate?” Get the answer in writing.

Tempus Logix: one quote with a 5-day clock

Tempus Logix auto transport quotes have one tier and an expiry date. Clause 3.1 says a quote holds for 5 calendar days and covers shipments within 10 days of the quote. Ship later than that and the price follows the market.

Clause 3.2 says the quote includes door-to-door service, tolls, and insurance. Port pickups are the exception. Clause 3.6 says a shipment that needs a driver with a TWIC card (the federal ID required to enter ports) may change the price, because fewer than 5% of drivers carry one, by Tempus’s estimate.

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Step 1

Route: where is the vehicle going?

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Transport Type

Most affordable · Best for standard vehicles

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Step 2

Vehicle type: what are you shipping?

Step 3

Your details: where do we send your price?

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Communication: What Customers Say

Communication is the most praised theme for both brokers, according to Transportvibe’s analysis of Royal Auto Ship vs Tempus Logix reviews on Google, Trustpilot, and BBB. Customers of both describe fast replies and clear updates. The differences show up in how you reach them and what happens once your car is on the truck.

Royal Auto Ship: named agents and long hours

Royal’s reviews keep naming the same people. Oscar and Nelson come up again and again, along with Joe, Ronald, and Dean. The testimonials on Royal’s homepage are hand-picked, so treat them as marketing. But the same pattern of named agents shows up in the independent reviews Transportvibe tracks.

Royal answers the phone Monday to Saturday from 9 AM to 9 PM and Sunday from 9 AM to 6 PM, per its website and BBB profile. Its site says you get an update when a truck is booked, when your car is picked up, and when it’s delivered. Transportvibe’s profile also notes that every review mentioning driver professionalism was positive.

Tempus Logix: more ways to reach them, no live tracking

Tempus Logix gives you more ways to get in touch: phone, email, SMS, and website chat. Its Terms list hours of 9 AM to 10 PM Eastern on weekdays and 10 AM to 10 PM Eastern on weekends. Updates go out when a driver is assigned, at pickup, and at delivery.

The catch is in Clause 1.2. Tempus has no tracking devices, so every ETA is collected by hand from the carrier and passed on to you. If you like to watch a dot move across a map, you’ll be calling for updates. Transportvibe’s profile also flags issue resolution as “less consistently praised” than Tempus’s day-to-day communication.

Where communication broke down

BBB complaint files show the weak spots.

1. Royal, May 2026: a customer said the driver arrived a day early, pushed the dealer to release the car, then stopped answering. When the complaint was filed, the car was a day late and the customer didn’t know where it was. Royal replied that it was still trying to get updates from the carrier.

2. Royal, September 2025: someone said they got repeated texts they never signed up for, then pressure to remove a negative review. Royal apologized, blamed a third-party referral, and the complaint was marked resolved.

3. Tempus, 2026: a recent BBB review describes a “four-month claims battle” after a truck arrived with roof damage. That’s slow follow-through after something went wrong, not slow everyday contact.

Full metrics breakdown — 3,864+ review mentions

Full metrics breakdown

Every metric below comes from tagged review mentions across the platforms Transportvibe tracks for each broker: Google, Trustpilot, BBB, and ConsumerAffairs. Royal Auto Ship doesn’t have a ConsumerAffairs rating yet. Each percentage is the share of mentions that are positive for that metric. Sample sizes differ by metric. More customers comment on price and timing than on the driver, so those rows rest on more mentions.

Keep the review totals in mind too. Tempus Logix’s scores draw on 2,909 reviews and Royal Auto Ship’s on 1,952. A smaller pool can swing harder on a handful of reviews either way. BBB grades are separate from this table. The Royal Auto Ship BBB rating and Tempus Logix’s rating are both A+, and BBB bases those on complaint handling and business history.

ROYAL AUTO SHIP LLCTEMPUS LOGIX

Communication

99%

96%

Pricing accuracy

95%

82%

Pickup timing

97%

84%

Delivery timing

99%

92%

Vehicle condition

98%

91%

Issue resolution

90%

68%

Transit updates

99%

88%

★ marks the higher score for each metric. Reviews rarely say which Royal quote tier the customer booked, so Royal’s pricing accuracy score mixes both tiers. Only its First Class Rate is guaranteed in its Terms, so confirm your tier before you sign.

Scores by platform

Google

4.92,092 reviews

Trustpilot

4.6663 reviews

BBB

4.879 reviews

ConsumerAffairs

4.975 reviews

Side-by-side comparison

Category	ROYAL AUTO SHIP LLC 94	Tempus Logix 91
TrustScore	94 / 100	91 / 100
Pricing model	-	-
Average rating	4.96	4.82
Total reviews	2,136+	1,728+
HQ	PHILADELPHIA, PA	TUJUNGA, CA
FMCSA status	Active	Active
Best for	-	-

Who should choose ROYAL AUTO SHIP LLC?

Choose Royal Auto Ship if you want one agent with you from quote to delivery. Its reviews keep naming the same people, and every driver-professionalism mention in Transportvibe’s profile is positive. If you’re asking “is Royal Auto Ship legit,” the answer is yes. It has active FMCSA broker authority, a BBB A+, and BBB accreditation since 2024.

Royal also suits shippers who’ll pay more for a locked price. Its First Class Rate is guaranteed in writing, with a set-day or next-day pickup. For a standard sedan on open car shipping, the cheaper Saver Rate can work, as long as you can wait about 7 work days and accept that the price might rise.

Choose ROYAL AUTO SHIP LLC if

You want one named agent handling your order
You’ll pay for the guaranteed First Class Rate to lock your price and pickup day
You can wait about a week and accept price changes on a Saver Rate booking
You’re a dealer, auction buyer, or rental company (Royal runs business programs for each)

Who should choose Tempus Logix?

Choose Tempus Logix if you want written rules that protect your deposit. If no carrier is assigned within 1 to 5 business days, you can cancel for a full refund, and Tempus processes it within 2 business days. Its quotes hold for 5 calendar days on shipments within 10 days. Asking “is Tempus Logix legit”? Yes. It has active FMCSA broker authority, a BBB A+, accreditation since 2020, and only 2 BBB complaints in 3 years.

Tempus is also the better fit for anything beyond a daily driver. Its services include enclosed auto transport, classic cars, boats, RVs, and heavy equipment, and its site says partner carriers hold up to $1 million in cargo insurance. One thing to know before you book: Tempus offers no live tracking, and its Terms exclude mechanical damage from claims.

Choose Tempus Logix if

You’re shipping within 10 days and want your quote to hold
You want a refund if no carrier is assigned in 1 to 5 business days
You’re shipping enclosed, a classic, a boat, an RV, or heavy equipment
You prefer a longer track record (since 2018) and a thinner complaint file

Our recommendation

For most first-time shippers moving a standard car, Tempus Logix is our default pick. It has more reviews behind its score (2,909 vs 1,952), about 5 more years in business, and 2 BBB complaints in 3 years against Royal’s 6. Its standard quote holds for 5 days, and if no carrier is assigned within 1 to 5 business days, you get a full refund. Royal’s default Saver Rate gives you neither protection.

If you want a locked price and one agent handling everything, Royal Auto Ship is the better choice, as long as you book its First Class Rate. Royal’s Terms guarantee that rate, along with a set-day or next-day pickup. Royal also leads on review average and TrustScore (94 vs 91), and its reviews praise communication more consistently.

You can’t go badly wrong with either one. Both are Highly Trusted on Transportvibe, both hold active FMCSA broker authority, and both carry a BBB A+. The Royal Auto Ship vs Tempus Logix decision comes down to which risk bothers you more: a quote that can move (Royal’s Saver Rate) or slower help when something goes wrong (Tempus’s weakest review area). Whichever you

What Shippers Ask Before Picking Royal Auto Ship or Tempus Logix

Quick answers to the 10 questions people search after getting quotes from both brokers. Every number comes from FMCSA, BBB, or each company's own Terms, checked October 19, 2026.

Is Royal Auto Ship or Tempus Logix better?

It depends on what you value most. Tempus Logix has the longer track record (since 2018) and fewer BBB complaints (2 vs 6). Royal Auto Ship has the higher review average (5.0 vs 4.8) and TrustScore (94 vs 91). If price certainty matters most, ask Royal for its guaranteed First Class Rate or book Tempus inside its 5-day quote window.

Is Royal Auto Ship legit?

Yes. Royal Auto Ship LLC is an FMCSA-licensed auto transport broker with active authority under USDOT 4094097 and MC-1560299. It's based in Philadelphia, Pennsylvania, started in June 2023, and holds a BBB A+ rating. It owns no trucks. You can verify it on the FMCSA SAFER Company Snapshot.

Is Tempus Logix legit?

Yes. Tempus Logix is an FMCSA-licensed auto transport broker with active authority under USDOT 3117533 and MC-86120. It's based in Tujunga, California, started in April 2018, and holds a BBB A+ rating with accreditation since 2020. Like Royal, it owns no trucks and assigns your car to a licensed carrier.

What do Royal Auto Ship and Tempus Logix reviews say?

Both rate highly. Royal Auto Ship averages 5.0 from 1,952 reviews on Google, Trustpilot, and BBB. Tempus Logix averages 4.8 from 2,909 reviews on Google, Trustpilot, BBB, and ConsumerAffairs. Customers of both praise communication and delivery timing. The minority of complaints mention pricing, pickup delays, and issue resolution.

What are Royal Auto Ship's and Tempus Logix's BBB ratings and complaints?

Both have an A+ BBB rating and BBB accreditation. Royal Auto Ship has 6 complaints in the last 3 years, mostly delivery and sales issues. Tempus Logix has 2 complaints in the same period. Royal's complaint record is public on BBB, including a 2026 dispute over its cancellation fee.

Does Royal Auto Ship or Tempus Logix charge upfront?

Neither charges when you request a quote. Royal Auto Ship charges its broker fee once a carrier accepts your order. Tempus Logix requires its fee in full before pickup and adds 4% for credit card or PayPal. With both, you pay the carrier's balance at delivery in cash or certified funds.

What is the Royal Auto Ship cancellation fee vs the Tempus Logix cancellation policy?

Royal Auto Ship cancels free until a carrier accepts, then charges at least $199 plus any carrier dry-run fee. Tempus Logix gives a full refund if no carrier is assigned within its pickup window. After assignment, Tempus can deduct a dry-run fee (up to $200) or detention ($75 per hour). Tempus only accepts cancellations in writing.

Can a Royal Auto Ship or Tempus Logix quote go up after booking?

Yes, Royal's default quote can rise. Royal's Economy Saver Rate is an estimate carriers accept only 5% to 30% of the time, per its Terms, and Royal raises it if no carrier accepts. Royal's First Class Rate is guaranteed. Tempus Logix quotes hold for 5 calendar days on shipments within 10 days.

Which picks up faster, Royal Auto Ship or Tempus Logix?

Tempus Logix, on standard bookings. Tempus targets carrier assignment in 1 to 5 business days for cars and sells an expedited option with a guaranteed date. Royal Auto Ship's Saver Rate aims for about 7 work days after your first available date, with no guarantee. Royal's First Class Rate promises a set-day or next-day pickup.

Who pays if my car is damaged with Royal Auto Ship or Tempus Logix?

The carrier's cargo insurance pays. Both brokers disclaim liability for damage in their Terms. Tempus Logix requires notice within 24 hours and excludes mechanical damage. Royal Auto Ship lists carrier coverage of $100,000 to $250,000 and caps its own liability at the fees you paid. Note every new mark on the Bill of Lading before signing.