API Terms

These API Terms apply when a company uses the Transportvibe Leads API, webhooks or a CRM connection (together, the "API"). They're part of our Business Terms of Service and Lead Purchase Terms, which also apply.

• The API is included with the Pro and Enterprise plans.
• Only your company may use your API keys. A developer or agency may build an integration for you, but you're responsible for what they do.
• If your plan changes to one without API access, your keys stop working at the end of your billing period.

• Read the leads delivered to your company and update their status.
• Receive webhook events for your own leads and reviews.
• Sync that data into your own CRM, dialer, or business systems.

• Share, sell, or publish API keys or data from the API.
• Use the API to get data about other companies or customers who aren't your leads.
• Scrape the Platform, or work around rate limits or security controls.
• Use lead data in any way the Lead Purchase Terms don't allow.
• Build a product that competes with Transportvibe using data from the API.

• Keep keys secret. Store them on a server, never in a website or mobile app.
• Verify the signature on every webhook before trusting it.
• Revoke any key you think is exposed, from Integrations & API in your workspace.
• Tell us within 72 hours at security@transportvibe.com if lead data obtained through the API is accessed without permission.

The API allows 60 requests per minute per company unless your Enterprise order says otherwise. Requests over the limit get an HTTP 429 response. We may lower limits temporarily to protect the Platform.

Lead data you receive through the API is personal information. Protect it, use it only to quote and serve that customer, and delete it when the customer asks or when you no longer need it. You're responsible for how your connected tools store and use it.

• We may add new fields or endpoints at any time. Build your integration so new fields don't break it.
• We'll give at least 30 days' notice by email and in your workspace before a change that could break an integration, except for urgent security fixes.

We may suspend or revoke API access, without notice if needed, if you break these terms, if your account is suspended, or to protect customers or the Platform.

The API is provided "as is." We don't promise it will always be available, error-free or uninterrupted.

The Disclaimers, Limitation of liability and Resolving disputes sections of our Terms of Use and the Business Terms apply.

We may update these terms. For a real change, we'll update this page and email the account Owner at least 14 days before it takes effect.

Transportvibe, Inc.