SHIP A CAR DIRECT INC has a TrustScore of 61/100, which places it in the Mixed range. Customers do report some useful positives, especially around vehicle condition and delivery timing, and driver professionalism also looks fairly well regarded. At the same time, the evidence shows meaningful tradeoffs: frequent price increases, pickup delays, communication inconsistency, and a complaint-ignoring pattern keep the result from reaching Trusted. The damage and issue-resolution signals are also mixed enough that booking should be approached with careful comparison and clear written terms. This is a company with real strengths, but the inconsistency is significant enough that shoppers should verify pricing, timing, and support expectations before booking.

I would NOT recommend this service if you value communication and reliability. I worked with Mike, who failed to provide any proactive updates as my moving deadline approached. I had to chase the company down every single day just to find out my car still hadn't been assigned a carrier. I ended up canceling my order...

DO NOT use this service - BIG disappointment

Ship A Car Direct

I thought this was the perfect company to do business with. ***** reached out several times before my vehicle was picked up. After the deposit was made a driver was assigned on the same day, And the pick up was in two hours. I was thinking that's great. Then here comes the problems. First I received a call and was t...

I have been looking for transport companies to ship my son's car to NC from CA for a move we are planning at the beginning of July. I contacted Ship a Car Direct based on reviews I had read. My contact person was Matt. Everything was fine, and he was answering my emails very quickly. I told him of my available dates...

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