
SHIP A CAR DIRECT INC has a TrustScore of 61/100, which places it in the Mixed range. Customers do report some useful positives, especially around vehicle condition and delivery timing, and driver professionalism also looks fairly well regarded. At the same time, the evidence shows meaningful tradeoffs: frequent price increases, pickup delays, communication inconsistency, and a complaint-ignoring pattern keep the result from reaching Trusted. The damage and issue-resolution signals are also mixed enough that booking should be approached with careful comparison and clear written terms. This is a company with real strengths, but the inconsistency is significant enough that shoppers should verify pricing, timing, and support expectations before booking.
Vehicle condition feedback is a relative bright spot.
Delivery timing is rated better than several other areas.
Driver professionalism is viewed positively by many customers.
Frequent price increases are a recurring concern.
Pickup delays appear often enough to affect planning.
Communication is inconsistent, which can make coordination harder.
Complaint handling is a weak point for some customers.
Held by the carrier, not SHIP A CAR DIRECT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
SHIP A CAR DIRECT INC has a TrustScore of 61/100, which places it in the Mixed range. Customers do report some useful positives, especially around vehicle condition and delivery timing, and driver professionalism also looks fairly well regarded. At the same time, the evidence shows meaningful tradeoffs: frequent price increases, pickup delays, communication inconsistency, and a complaint-ignoring pattern keep the result from reaching Trusted. The damage and issue-resolution signals are also mixed enough that booking should be approached with careful comparison and clear written terms. This is a company with real strengths, but the inconsistency is significant enough that shoppers should verify pricing, timing, and support expectations before booking.