
ROUTE RUNNERS AUTO TRANSPORT is Mixed with a TrustScore of 64/100. The evidence is broadly favorable on public ratings, with strong customer sentiment on Google and BBB and many comments praising communication, delivery timing, and vehicle condition. That said, the result does not reach Trusted because the record is more uneven in accountability: issue-resolution feedback is comparatively weaker, and there are still some complaints around pricing, pickup timing, and updates. The score reflects a medium-confidence, limited-breadth view of the available evidence, not proof of poor service or a guarantee of reliability.
Public ratings are generally strong across the reviewed platforms, including a solid BBB grade.
Communication is a recurring positive theme in customer feedback.
Delivery timing and vehicle condition receive meaningful praise in the available reviews.
Issue-resolution feedback is notably weaker than the rest of the record, which keeps the result from Trusted.
Some customers raise concerns about pricing, pickup timing, and status updates.
The score is based on a medium-confidence evidence set, so it should be read as a balanced snapshot rather than a full-service guarantee.
Held by the carrier, not ROUTE RUNNERS AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
ROUTE RUNNERS AUTO TRANSPORT is Mixed with a TrustScore of 64/100. The evidence is broadly favorable on public ratings, with strong customer sentiment on Google and BBB and many comments praising communication, delivery timing, and vehicle condition. That said, the result does not reach Trusted because the record is more uneven in accountability: issue-resolution feedback is comparatively weaker, and there are still some complaints around pricing, pickup timing, and updates. The score reflects a medium-confidence, limited-breadth view of the available evidence, not proof of poor service or a guarantee of reliability.