ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT holds a TrustScore of 61/100, placing it in the Mixed classification. This score reflects a well-documented presence across multiple major review platforms, providing a broad and current evidence base. Customers often praise delivery timing, vehicle condition, and driver professionalism, indicating strengths in these areas. However, mixed feedback on pricing, communication, pickup timing, and especially issue resolution suggests variability in service quality. While the company maintains active federal broker authorization, this status confirms only legal operation and does not ensure service reliability or accountability. Overall, the evidence supports a balanced view with notable positives but also meaningful tradeoffs that prevent a Trusted rating.
Reviews across platforms
What They're Good At & What to Watch
Where ROADRUNNER delivers
Broad review presence across
Broad review presence across multiple major platforms gives the company a substantial public record.
Recent evidence is available
Recent evidence is available, which helps keep the assessment current.
Delivery timing and vehicle-condition
Delivery timing and vehicle-condition feedback include a strong share of praise.
Driver professionalism stands out
Driver professionalism stands out as a relative strength among the service areas reviewed.
What to be aware of
Pricing feedback is mixed
Pricing feedback is mixed, so quotes and final charges deserve careful comparison.
Communication and update tracking are uneven
Communication and update tracking are uneven, which can affect the customer experience.
Pickup timing has a noticeable share of complaints
Pickup timing has a noticeable share of complaints, so scheduling deserves attention.
Issue resolution is the clearest weaker area
Issue resolution is the clearest weaker area, so support after a problem may be less consistent.
Company information
Held by the carrier, not ROADRUNNER AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT holds a TrustScore of 61/100, placing it in the Mixed classification. This score reflects a well-documented presence across multiple major review platforms, providing a broad and current evidence base. Customers often praise delivery timing, vehicle condition, and driver professionalism, indicating strengths in these areas. However, mixed feedback on pricing, communication, pickup timing, and especially issue resolution suggests variability in service quality. While the company maintains active federal broker authorization, this status confirms only legal operation and does not ensure service reliability or accountability. Overall, the evidence supports a balanced view with notable positives but also meaningful tradeoffs that prevent a Trusted rating.