ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT has a TrustScore of 35/100, which falls in the Caution range. The evidence points to recurring problems with communication, pickup and delivery delays, and complaint handling, which are the main reasons the score stays low. There are a few supported positives around driver professionalism and vehicle condition, but they do not outweigh the repeated service issues. Pricing also shows frequent increases, so customers should expect possible quote changes. This is a company to approach carefully, with extra checks on timing, updates, and written terms before booking.
Reviews across platforms
What They're Good At & What to Watch
Where ROADRUNNER delivers
Drivers are often described
Drivers are often described as professional.
Vehicle condition feedback is
Vehicle condition feedback is better than the rest of the profile.
Some customers report acceptable
Some customers report acceptable handling during transport.
What to be aware of
Communication problems appear frequently
Communication problems appear frequently in customer feedback.
Pickup delays are reported
Pickup delays are reported often.
Delivery delays are a
Delivery delays are a recurring concern.
Price increases after the
Price increases after the initial quote are a common complaint.
Company information
Held by the carrier, not ROADRUNNER AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About ROADRUNNER AUTO TRANSPORT
ROADRUNNER AUTO TRANSPORT has a TrustScore of 35/100, which falls in the Caution range. The evidence points to recurring problems with communication, pickup and delivery delays, and complaint handling, which are the main reasons the score stays low. There are a few supported positives around driver professionalism and vehicle condition, but they do not outweigh the repeated service issues. Pricing also shows frequent increases, so customers should expect possible quote changes. This is a company to approach carefully, with extra checks on timing, updates, and written terms before booking.