Auction buyers, online car sellers, dealerships, military members and seasonal movers each get their own page at Nexus Auto Transport, an auto transport broker in Schaumburg, Illinois. The company arranges open car shipping, enclosed auto transport, expedited shipping and door-to-door delivery in all 50 states, with Hawaii routes estimated at 7 to 19 days.
Dealers get their own software here. The Nexus Dealer Portal lets a dealership book transport, find private sellers nearby and post or browse dealer trades. The company says a dealer who ships 10 cars through the portal gets $500 off.
Every quote comes in two versions, a card price and a lower part-cash price, and you can hold it for 7 days. Nexus's broker fee is fixed. The carrier's share is an estimate, and if it rises, Nexus has to tell you before dispatch so you can accept the new price or cancel at no charge.
Canceling before dispatch otherwise costs $75. Once a carrier is scheduled, the deposit becomes non-refundable. The balance goes to the driver in certified funds or cash, and some drivers take Zelle or CashApp. Military, multi-vehicle and dealer discounts exist, but only the dealer amount is published.
Carriers usually take an order within 1 to 3 days of your first available date, according to its FAQ. Nexus suggests booking 1 to 3 weeks out. Expedited service moves your order up the queue for an added fee. Nexus also books motorcycles, boats, golf carts, travel trailers, EVs and non-running cars.
A carrier from Nexus's network handles the actual transport. The carrier's cargo policy covers your vehicle in transit, and you have 72 hours after delivery to tell Nexus about a claim. Disputes with Nexus itself go to individual binding arbitration under its terms.
BBB records show Nexus started in March 2015. Its office is at 1320 Tower Road in Schaumburg, Illinois. Nexus AT LLC is registered with FMCSA as a broker under USDOT 2801954 and MC-933173, and that authority is active. It has been BBB accredited since August 2016.
