CAR TRANSPORT INC
CAR TRANSPORT INC has a TrustScore of 61/100, which places it in the Mixed range. Customers report some useful day-to-day strengths, especially on vehicle condition and driver professionalism, and delivery timing looks better than pickup timing. At the same time, the score is held back by repeated concerns about price increases, a vehicle damage pattern, and complaints that were not handled well. Communication is also inconsistent, with some pickup and delivery delays showing that the experience can vary. This is a company that may work for some shipments, but the evidence does not support a Trusted result.
Reviews across platforms
What They're Good At & What to Watch
Where CAR TRANSPORT INC delivers
Vehicle condition feedback is
Vehicle condition feedback is a clear positive in the available data.
Driver professionalism is viewed
Driver professionalism is viewed favorably by many customers.
Delivery timing appears better than pickup timing
Delivery timing appears better than pickup timing, which may help on longer moves.
Tracking and update feedback
Tracking and update feedback is reasonably supportive compared with the weaker complaint-handling results.
What to be aware of
Frequent price increases are
Frequent price increases are a recurring concern and can affect final cost.
A vehicle damage pattern
A vehicle damage pattern is a serious caution for shippers.
Complaint ignoring reports suggest
Complaint ignoring reports suggest issue resolution may be unreliable.
Communication inconsistency means the
Communication inconsistency means the booking and transit experience may vary.
Company information
Held by the carrier, not CAR TRANSPORT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About CAR TRANSPORT INC
CAR TRANSPORT INC has a TrustScore of 61/100, which places it in the Mixed range. Customers report some useful day-to-day strengths, especially on vehicle condition and driver professionalism, and delivery timing looks better than pickup timing. At the same time, the score is held back by repeated concerns about price increases, a vehicle damage pattern, and complaints that were not handled well. Communication is also inconsistent, with some pickup and delivery delays showing that the experience can vary. This is a company that may work for some shipments, but the evidence does not support a Trusted result.