
CAR HAUL DIRECT INC has a TrustScore of 52 out of 100, placing it in the Caution category. While the broker demonstrates some strengths, particularly in communication and delivery timing, these positive aspects are limited and do not establish a fully reliable service reputation. Pricing and pickup timing show mixed feedback, and issue resolution appears to be a weaker area, reducing confidence in handling problems effectively. The company holds active FMCSA broker authorization, confirming federal registration but not guaranteeing service quality or reliability. Due to a relatively small and concentrated evidence base, customers should approach this broker with caution and carefully review terms and expectations before booking.
Communication is the clearest positive area in the available reviews.
Delivery timing has some favorable feedback, with more praise than complaints in that area.
Vehicle condition and driver professionalism also receive some supportive mentions.
Pricing feedback is mixed, so cost expectations may not feel fully consistent.
Pickup timing includes enough complaints to keep scheduling confidence limited.
Issue resolution is a weaker area, which lowers confidence in how problems are handled.
The published score is based on a limited public evidence base, so the result is cautious rather than definitive.
Held by the carrier, not CAR HAUL DIRECT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
CAR HAUL DIRECT INC has a TrustScore of 52 out of 100, placing it in the Caution category. While the broker demonstrates some strengths, particularly in communication and delivery timing, these positive aspects are limited and do not establish a fully reliable service reputation. Pricing and pickup timing show mixed feedback, and issue resolution appears to be a weaker area, reducing confidence in handling problems effectively. The company holds active FMCSA broker authorization, confirming federal registration but not guaranteeing service quality or reliability. Due to a relatively small and concentrated evidence base, customers should approach this broker with caution and carefully review terms and expectations before booking.