
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.
Customer reviews on major platforms include many positive comments about communication and overall service.
The public review record is broad enough to show a real customer footprint across multiple sites.
FMCSA broker authority is inactive, which is the decisive reason for the AVOID classification.
Some complaints appear around pricing, pickup timing, and issue resolution, so the feedback is not uniformly positive.
BBB feedback is notably weaker than the other public review sources.
Held by the carrier, not Broadway Auto Transport. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.