AUTOSTAR TRANSPORT EXPRESS LLC
AUTOSTAR TRANSPORT EXPRESS LLC has a TrustScore of 62/100 and is classified as Mixed. Customer feedback shows some useful positives, especially around vehicle condition and driver professionalism, and delivery timing is reported more favorably than pickup timing. At the same time, the evidence is held back by frequent price increases, a high pickup delay rate, and a pattern of complaints being ignored. Communication is also inconsistent, so the experience can vary enough that careful comparison and booking checks are wise before committing.
Reviews across platforms
What They're Good At & What to Watch
Where AUTOSTAR TRANSPORT EXPRESS LLC delivers
Vehicle condition is reported
Vehicle condition is reported positively more often than not.
Driver professionalism receives comparatively
Driver professionalism receives comparatively favorable feedback.
Delivery timing is better
Delivery timing is better than pickup timing in the available feedback.
What to be aware of
Frequent price increases appear
Frequent price increases appear in customer feedback.
Pickup delays are a
Pickup delays are a recurring concern.
Some customers report vehicle
Some customers report vehicle damage.
Complaint handling is a weak point
Complaint handling is a weak point, with reports of issues being ignored.
Company information
Held by the carrier, not AUTOSTAR TRANSPORT EXPRESS LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About AUTOSTAR TRANSPORT EXPRESS LLC
AUTOSTAR TRANSPORT EXPRESS LLC has a TrustScore of 62/100 and is classified as Mixed. Customer feedback shows some useful positives, especially around vehicle condition and driver professionalism, and delivery timing is reported more favorably than pickup timing. At the same time, the evidence is held back by frequent price increases, a high pickup delay rate, and a pattern of complaints being ignored. Communication is also inconsistent, so the experience can vary enough that careful comparison and booking checks are wise before committing.