AUTO EXPRESS LOGISTICS LLC
AUTO EXPRESS LOGISTICS LLC has a TrustScore of 37/100, which places it in the Caution range. Some customers report decent communication and professional drivers, and pickup timing appears better than delivery timing in the available feedback. Even so, the score is held down by repeated concerns about price increases, delivery delays, and a vehicle damage pattern, which are serious enough to outweigh the smaller positives. Communication inconsistency and some pickup delays add to the need for careful booking checks. This is a broker to evaluate closely rather than assume will deliver a smooth experience.
Reviews across platforms
What They're Good At & What to Watch
Where AUTO EXPRESS LOGISTICS LLC delivers
Customers sometimes report clear
Customers sometimes report clear communication.
Pickup timing appears better
Pickup timing appears better than delivery timing in the available feedback.
Driver professionalism is a
Driver professionalism is a noted positive in some reviews.
What to be aware of
Frequent price increases are
Frequent price increases are a recurring concern.
Delivery delays appear more
Delivery delays appear more common than timely drop-offs.
A vehicle damage pattern
A vehicle damage pattern is a material risk to watch.
Communication is not consistent
Communication is not consistent across customer experiences.
Company information
Held by the carrier, not AUTO EXPRESS LOGISTICS LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About AUTO EXPRESS LOGISTICS LLC
AUTO EXPRESS LOGISTICS LLC has a TrustScore of 37/100, which places it in the Caution range. Some customers report decent communication and professional drivers, and pickup timing appears better than delivery timing in the available feedback. Even so, the score is held down by repeated concerns about price increases, delivery delays, and a vehicle damage pattern, which are serious enough to outweigh the smaller positives. Communication inconsistency and some pickup delays add to the need for careful booking checks. This is a broker to evaluate closely rather than assume will deliver a smooth experience.