
AMERICAN AUTO TRANSPORTERS INC holds a TrustScore of 74/100, placing it in the Trusted category with a cautiously positive reputation. Customers frequently praise the professionalism of drivers and the quality of communication, along with generally favorable pickup and delivery timing. While most feedback is positive, a smaller portion of reviews note concerns about pricing, updates, and issue resolution. The score is limited by the availability of reviews from only one meaningful platform, which restricts the breadth of evidence rather than reflecting service problems. The company maintains active FMCSA broker authorization, confirming federal registration but not guaranteeing service quality. Overall, this broker is a solid choice for those comfortable with a Trusted rating and a review profile that is more positive than mixed, though some minor concerns remain in a minority of feedback.
Driver professionalism is a clear strength in the available reviews.
Communication receives broadly favorable feedback.
Pickup and delivery timing are viewed positively overall.
The review pattern is more favorable than mixed, on balance.
A minority of reviews mention pricing concerns.
Updates and tracking are less consistently praised than the strongest areas.
Issue resolution shows some weaker feedback compared with the best-rated traits.
The score is capped by a one-platform evidence ceiling, which limits confidence breadth.
Held by the carrier, not AMERICAN AUTO TRANSPORTERS INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
AMERICAN AUTO TRANSPORTERS INC holds a TrustScore of 74/100, placing it in the Trusted category with a cautiously positive reputation. Customers frequently praise the professionalism of drivers and the quality of communication, along with generally favorable pickup and delivery timing. While most feedback is positive, a smaller portion of reviews note concerns about pricing, updates, and issue resolution. The score is limited by the availability of reviews from only one meaningful platform, which restricts the breadth of evidence rather than reflecting service problems. The company maintains active FMCSA broker authorization, confirming federal registration but not guaranteeing service quality. Overall, this broker is a solid choice for those comfortable with a Trusted rating and a review profile that is more positive than mixed, though some minor concerns remain in a minority of feedback.