Referral Program Terms

1Overview

The Transportvibe Referral Program (the “Program”) lets eligible Transportvibe account holders share a personal referral link. When someone new books and completes a Transportvibe Full Service shipment using that link, the referring account holder receives account credit and the new customer receives a discount.

The Program is operated by Transportvibe, which operates transportvibe.com (“Transportvibe,” “we,” “us”).

By taking part you agree to these terms, to the Transportvibe Terms of Service, and to the Transportvibe Privacy Policy. If you do not agree, do not take part.

2Who can take part

As a referrer, you must

• hold an active Transportvibe account in good standing;
• be at least 18 years old;
• be a resident of the United States; and
• not be an employee, contractor, officer, or immediate family member of a Transportvibe employee, contractor, or officer.

As a referred customer, you must

• be new to Transportvibe Full Service — you have not previously completed a Full Service booking, and you do not share a payment method, delivery address, phone number, or household with the referrer;
• create your account using the referral link before booking; and
• be at least 18 years old and a US resident.

Transport providers, brokers, and carriers listed in the Transportvibe directory may not take part in the Program in connection with their own listings or customers.

3How it works

1. Find your referral link in your Transportvibe account.
2. Share it with someone who needs to ship a vehicle.
3. They create an account through your link and book a Full Service shipment.
4. They get $20 off that booking, applied at checkout.
5. Once their vehicle is delivered and the holding period has passed, you get $25 in Transportvibe credit.

A referral only counts if the referred customer reaches Transportvibe through your link before creating their account. Referrals cannot be added afterwards.

4When credit becomes available

Referral credit is added to your account in a pending state and becomes available to use 21 days after Transportvibe confirms delivery of the referred customer’s vehicle.

Credit will not become available, and may be canceled, if before the end of that period:

• the referred booking is canceled, refunded in full or in part, or charged back;
• a damage, loss, or service claim relating to the referred shipment is open or unresolved;
• either account is suspended, closed, or under review; or
• Transportvibe determines the referral does not meet these terms.

If a referred booking is refunded or charged back after credit has already been used, Transportvibe may recover the corresponding amount from your account balance or from a future booking.

5Limits

• Up to 10 qualifying referrals per referrer per calendar year.
• One referral discount per referred customer, on their first Full Service booking only.
• Referral discounts do not stack with other promotions, coupons, or discounts unless we say otherwise in writing.
• Transportvibe may apply further limits to prevent abuse.

6What the credit is and is not

Transportvibe credit:

• may be applied only toward Transportvibe Full Service bookings;
• has no cash value, and cannot be redeemed for cash, refunded, withdrawn, or exchanged;
• is non-transferable and may not be sold, traded, gifted, or combined across accounts;
• expires 12 months after it becomes available, unless a longer period is required by the law of your state;
• is forfeited if your account is closed, by you or by us; and
• is not a gift card, gift certificate, stored-value instrument, prepaid access product, or bank deposit.

Transportvibe credit is a discount on a future purchase from Transportvibe. It is not money and does not represent funds held on your behalf.

7Referrals and reviews are separate

Transportvibe is a review and trust platform. To protect the integrity of our reviews:

• No referral reward, on either side, is conditioned on writing a review, on the content of a review, or on the rating given.
• You may not offer, promise, or imply any reward in exchange for a review.
• You may not represent yourself as acting on behalf of Transportvibe.
• When you share your link, you must be clear that you may receive a benefit if someone books.
• Referral rewards have no effect on any company’s TrustScore, ranking, or placement in the Transportvibe directory. TrustScore cannot be purchased or influenced by any payment or reward.

Breaking this section will result in forfeiture of all credit and removal from the Program, and may result in removal of affected reviews.

8Fraud and abuse

Transportvibe may withhold or cancel rewards, close accounts, and remove people from the Program if we reasonably believe there has been:

• self-referral, or referral between related accounts, households, or shared payment methods;
• creation of duplicate, fake, or automated accounts;
• spam, bulk unsolicited messaging, or posting referral links on coupon, deal, or listing sites;
• paid advertising, search advertising, or domain registration using Transportvibe’s name, brand, or trademarks;
• misrepresentation of Transportvibe, its services, pricing, or affiliation; or
• any other conduct we determine is abusive or inconsistent with the spirit of the Program.

Our determination in these matters is final.

9Taxes

Referral credit is a discount on future purchases. You are responsible for any tax consequences of taking part. Transportvibe does not provide tax advice.

10Program duration and changes

The Program runs from September 1, 2026 through March 31, 2027.

Transportvibe may change, suspend, or end the Program at any time, for any reason, with or without notice. We may also change these terms at any time; the version posted on this page governs.

If the Program ends, credit that has already become available stays usable until it expires under Section 6. Referrals that have not yet qualified when the Program ends will not be honored.

11Privacy

When you share your referral link, we collect information about referral clicks, sign-ups, and completed bookings in order to run the Program. We may tell a referrer that a referral has qualified, but we do not share the referred customer’s personal information, booking details, shipment route, or price with the referrer.

Sharing a referral link does not authorize Transportvibe to contact the recipient. You are responsible for how you share your link, including compliance with anti-spam laws such as the CAN-SPAM Act and the Telephone Consumer Protection Act. Do not send referral links by text message to people who have not asked for them.

For more, see the Transportvibe Privacy Policy.

12General

The Program is void where prohibited. It is offered only to US residents and is governed by the laws of the State of Delaware, without regard to conflict of laws principles. Any dispute is subject to the dispute resolution provisions of the Transportvibe Terms of Service.

Transportvibe is not a motor carrier or a property broker. Transportvibe does not transport vehicles. Full Service bookings are performed by independent transport providers operating under their own authority. Taking part in the Program does not change the terms of any shipment.

Questions: support@transportvibe.com