01About these terms
These Sponsored Placement Terms apply to every paid placement, content piece, or distribution item a company buys from Transportvibe (a "placement"). They're part of our Business Terms of Service, which also apply.
Each placement also has an approved order in your workspace that lists exactly what you're buying. If the order and these terms conflict, the order wins for that placement.
02How it works
- Request. Choose a placement in your workspace and send a request. No payment is taken.
- Talk to sales. Our partnerships team contacts you to agree the scope, dates, and price.
- Approval. We check eligibility and approve the order. You get a notification in your workspace.
- Payment. You review the approved order and pay by card in your workspace.
- Launch. We launch after payment and creative approval (Section 7).
A request or a sales conversation doesn't commit you to anything. The order becomes binding when you pay for it.
03The approved order
The approved order sets out:
- The placement and where it appears (for example the homepage, a state page, or an article)
- The markets, states, routes, or services it covers
- The start date and term
- The price, the amount due now, and any exclusivity
You'll find every order, active or past, under Sponsored placements in your workspace.
04Term & payment
- Monthly placements have a 12-month term. The full 12 months are paid in advance when you approve the order, unless the order shows a different payment schedule.
- One-time items, such as a client article, newsletter send or video, are paid in full before production or publication.
- We accept credit and debit cards only: Visa, Mastercard, American Express, and Discover, processed by Stripe.
- If this is your company's first purchase, the one-time $699 onboarding fee is added, as described in the Business Terms.
- Prices are in US dollars and don't include sales tax. We add any tax that applies before you pay.
- Placements don't renew automatically. We'll contact you before the term ends if you'd like to continue.
05Labelling & independence
Every placement is clearly labelled on the Platform, for example "Sponsored," "Partner Spotlight," or "Partner content."
A placement never changes your TrustScore, reviews, organic ranking, awards, "Best for" designations or editorial conclusions. Those follow How the TrustScore Works and our Review Policy for every company equally.
Any request to buy a better score, a ranking, or the removal of a review will be refused and may lead to your account being suspended.
06Eligibility & pauses
To run a placement, your company must keep an active FMCSA authority, valid insurance and a verified profile, and follow our Terms of Use and Business Terms.
We may pause a placement if any of these lapse, or if we receive credible evidence of fraud or harm to customers. During a pause:
- If the cause is fixed, we extend your term by the number of days the placement was paused.
- If it can't be fixed, we end the placement. Fees aren't refunded when the cause is your breach of our terms.
07Creative & content
- You supply your logo, approved message, and service highlights. Everything you claim must be true and something you can prove, such as licenses, insurance, coverage, and specialist services.
- We review all creative before launch and may ask for changes, or edit it for accuracy, labelling, or length.
- For articles and videos we write or produce, you approve the final version before it goes live. Conclusions in comparison content stay editorial.
- You give us a license to use your name, logo, and creative to run the placement.
08Launch & reporting
We launch within 5 business days of receiving both your payment and your approved creative, unless the order shows a later start date.
Reporting for each placement, such as impressions, clicks, and quote actions, appears in your workspace from 24 hours after launch.
09Cancellation & refunds
- Once paid, a 12-month placement can't be cancelled for a refund, except as set out below or where the law requires.
- If we can't deliver a placement as ordered, for example because a page or unit is removed, we'll offer an equal replacement or refund the unused part of your payment.
- If you cancel a one-time item before production starts, we refund it in full. After production starts, it isn't refundable.
- If we end a placement because you broke our terms, fees aren't refunded.
10Exclusivity
A placement is exclusive only if the approved order says so. Exclusivity covers only the paid units named in the order. Organic listings, reviews and editorial content stay open to every company.
11No guaranteed results
We don't promise any number of views, clicks, quote requests, bookings or revenue from a placement.
The Disclaimers, Limitation of liability and Resolving disputes sections of our Terms of Use and the Business Terms apply to placements.
12Changes to these terms
We may update these terms. For a real change, we'll update this page with a new "Last updated" date, email the account Owner at least 14 days before it takes effect, and show a notice in your workspace. A paid order stays under the terms in place when you paid for it.
13Contact & notices
Transportvibe, Inc. — Partnerships
| Partnerships | info@transportvibe.com |
| Business support | companies@transportvibe.com |
| Legal | legal@transportvibe.com |
| Phone | +1 (443) 388-0311 |
| Transportvibe, Inc., 1209 Orange Street, Wilmington, Delaware 19801, USA | |
| Response time | Placement requests within 1 business day, legal questions within 5 business days. |
By paying for a placement, you confirm you've read, understood and agreed to these Sponsored Placement Terms on behalf of your company.
v1.0 - November 4, 2026