Reliable Carriers Inc is North America’s largest enclosed auto transport company, serving high-end collectors and manufacturers since 1960. While many people assume all shipping services are the same, choosing the wrong carrier can lead to expensive cosmetic damage or logistical headaches.
This Reliable Carriers Inc review breaks down their $5 million insurance coverage, specialized fleet, and real customer experiences to help you decide if they fit your needs. We cover everything from their climate-controlled trailers to their status as a non-brokered carrier.
Looking for a reliable way to move your vehicle? Get a free, transparent quote from our vetted partners today to ensure your car gets the protection it deserves.
Company Background and Market Position
Reliable Carriers Inc started in 1960 with a single tractor-trailer. Today, you are looking at North America’s largest enclosed auto transport company.

The company focuses on high-value shipping. They move about 180,000 vehicles every year using a massive fleet of over 400 specialized haulers.
Scale and specializations -
-
Fleet size: Over 400 tractor-trailers.
-
Annual volume: 180,000 vehicles transported.
-
Coverage: Lower 48 states, Alaska, and Canada.
-
Equipment: Climate-controlled trailers and hydraulic lift gates for low-clearance cars.
Reliable Carriers Inc stands out from competitors because it is a non-brokered carrier. You work directly with the team that owns the trucks and handles your car.
They maintain high standards for safety and accountability. You can verify their status by checking their DOT and an MC number through the FMCSA.
The company is also a member of the SmartWay Transport Partnership. This shows their commitment to fuel efficiency and environmental performance in the trucking industry.
If you are shipping a car to another state, choosing a carrier with this level of infrastructure reduces the risk of delays.
Working with a company that has decades of experience ensures your high-end vehicle is in expert hands.
Service Coverage and Transport Options
Reliable Carriers Inc offers some of the most extensive transport options in the country. You get access to a massive fleet of over 400 specialized haulers designed for high-value cargo. Whether you are moving a single exotic car or a small fleet, they have the equipment to handle your specific requirements.

Geographic Reach and Route Network
You can ship your vehicle almost anywhere in North America with Reliable Carriers Inc. They service the entire Lower 48 states, Alaska, and most of Canada. Their network is anchored by six nationwide facilities located in key hubs like Canton, MI; Orlando, FL; Fairfield, NJ; Chandler, AZ; and Los Angeles, CA.
These regional hubs allow for high-frequency routes across the East Coast, Southeast, Southwest, and Western states. Because they are a non-brokered carrier, you benefit from direct oversight and consistent scheduling on these major corridors.
While they specialize in domestic land transport, they can also facilitate international needs through their extensive network of partners. If you are shipping a car to Hawaii or another offshore location, their experience with logistics ensures a smooth transition between land and sea.
Vehicle Types They Handle
Reliable Carriers Inc is the top choice for luxury and exotic cars. Their enclosed liftgate transporters are perfect for low-clearance vehicles because the hydraulic gates load the car level with the ground. This eliminates the risk of scraping the undercarriage on steep ramps.
They also have a deep history with classic and vintage vehicles. Collectors trust them because they offer climate-controlled trailers that protect sensitive interiors and paint from extreme temperatures. You can also use them for:
-
Motorcycles and specialty vehicles: They use custom configurations for bikes and prototypes.
-
Concept cars: Their "Wiggle Wagon" articulated carriers provide maximum maneuverability for unique shapes.
-
Oversized vehicles: They utilize curtain-side and lowboy trailers for extra-wide or tall loads.
Weight and size limitations are rarely an issue because of its diverse fleet. Their standard trailers can tow up to 80,000 pounds, accommodating everything from sedans to heavy SUVs. For particularly large items, they provide flat-floored oversized transport to handle high-clearance assets.
Moving a high-end vehicle requires precision and care. Check out our guide on how to choose the best vehicle shipper to see how Reliable Carriers Inc compares to other top-tier providers.
Pricing Structure and Cost Factors
Reliable Carriers Inc utilizes a premium pricing model that reflects their status as North America’s largest enclosed vehicle shipping specialist. Unlike brokers, they own the trucks, which means your quote comes directly from the source without middleman markups.
You can expect a base rate that typically starts higher than open transport, often falling between $1.00 and $2.50 per mile, depending on the route. For long-distance hauls, this rate usually scales down toward the $1.00 to $1.50 range, while shorter trips of under 500 miles command a higher per-mile premium.
Primary cost drivers are -
-
Distance: Total mileage remains the most significant factor, though cost per mile decreases as distance increases.
-
Vehicle Size: Oversized luxury SUVs or heavy classic trucks occupy more trailer space and naturally incur higher fees.
-
Expedited Service: If you need a specific pickup window or faster delivery, expect to pay a premium for priority scheduling.
-
Seasonal Demand: Rates often peak during the "snowbird" season or the summer months when capacity is tightest.
When comparing these rates to industry averages, Reliable Carriers Inc often sits at the top of the market. However, you must weigh this against their $5 million insurance coverage—a massive increase over the $100,000 to $250,000 standard offered by many smaller car shipping companies.
Payment terms generally involve a deposit to secure your spot on the manifest, often ranging from 10% to 30%. You typically settle the balance via certified funds or credit card upon delivery, though business accounts may negotiate Net 30 terms. Always verify the current FMCSA Company Data to ensure you are dealing with a licensed carrier before sending funds.
Insurance Coverage and Vehicle Protection
Reliable Carriers Inc offers a massive $5 million in insurance coverage on every single load. This is significantly higher than the industry standard, where many carriers only carry between $100,000 and $250,000 in cargo insurance.

This policy is a "Combined Single Limit" (CSL), providing broad protection for high-value assets against accidents, fire, theft, or vandalism during transit. Whether you are moving a vintage Ferrari or a new luxury SUV, the coverage limits are designed to fully protect your investment.
Claim process and protection details -
-
Documentation: You must conduct a thorough inspection at both pickup and delivery. Always note any new scratches or dents on the Bill of Lading (BOL) before the driver leaves.
-
Claim Filing: If you find damage, you should notify Reliable Carriers Inc immediately. Most reputable carriers require a formal written claim within a specific window, often 14 to 30 days.
-
Supportive Evidence: You will need clear "before and after" photos, the signed BOL with damage notations, and repair estimates from a qualified shop.
-
Track Record: Their focus on enclosed vehicle shipping results in a very low damage ratio, as cars are shielded from road debris and weather.
If you need even more peace of mind, you can often request "Agreed Value" coverage for ultra-rare collectibles. This ensures you receive a predetermined amount in the event of a total loss, rather than a depreciated market value.
Before you book, always verify their current status through the FMCSA Company Data portal to confirm their active insurance and safety ratings are up to date.
Customer Experience and Service Reliability
Reliable Carriers Inc maintains a reputation for high-touch service and accountability. As you navigate the complexities of moving a vehicle, their status as a non-brokered carrier means you interact directly with the team managing your shipment.
Booking Process and Communication
Starting your journey with Reliable Carriers Inc is straightforward through their online quote request system. You simply provide your vehicle details, pickup and delivery locations, and preferred dates to receive a customized estimate.
Response times are typically quick, with specialized agents available to discuss the nuances of your transport needs. Once you book, communication remains a priority. You receive updates throughout the transit, including a courtesy call 24 hours before delivery and another one hour prior to arrival.
Tracking your vehicle is seamless thanks to their use of satellite GPS technology across the entire fleet. If your shipment takes longer than two days, you are provided with a specific tracking number and a direct line to the dispatch team for real-time updates.
If you are shipping a used car, clear communication about the vehicle's condition at pickup is vital for a smooth experience.
Delivery Performance and Customer Feedback
Reliable Carriers Inc boasts impressive delivery statistics, including a 99.9% damage-free delivery rate and a near-perfect on-time record. This reliability is why major manufacturers and auction houses trust them with multi-million dollar inventories.

The company holds an A+ rating with the Better Business Bureau (BBB) at several of its regional hubs. While they are not BBB accredited, their high rating reflects a strong history of resolving customer complaints and maintaining operational standards.
What customers say -

-
Common Praise: You will often see reviews highlighting the professionalism of the drivers and the pristine condition of vehicles upon arrival.
-
Expertise: Customers value the specialized knowledge required for handling luxury and exotic car shipping.
-
Recurring Issues: Some users mention higher price points compared to budget carriers or occasional scheduling shifts due to weather.
Many testimonials emphasize that while you might pay more, the peace of mind is worth the investment. For example, a recent Porsche owner noted that the driver was "professional, safe, and easy to communicate with" throughout a cross-country move.
Common Inquiries About Reliable Carriers Inc
The following section addresses specific logistical questions you may have before booking your vehicle transport, focusing on the finer details of their specialized operations and policies.
Does Reliable Carriers Inc ship non-running vehicles?
Yes, they can transport inoperable vehicles if they roll, steer, and brake. You must specify this when requesting a quote as it requires a specialized winch-equipped trailer for loading.
Can I pack personal items in my car during transport?
Generally, you should avoid packing personal belongings in your vehicle. Federal law prohibits carriers from transporting household goods without specific permits, and items inside the car are not covered by their insurance policy.
Is door-to-door service available in residential areas?
They offer door-to-door delivery, but their massive tractor-trailers cannot always navigate tight residential streets. If your neighborhood is inaccessible, you may need to meet the driver at a nearby wide-open parking lot.
How do I track my vehicle during transit?
You can track your shipment using their satellite GPS system. For trips longer than two days, Reliable Carriers Inc provides a tracking number and direct access to dispatch for real-time location updates.
What happens if I need to cancel my shipment?
Cancellation policies vary based on how close you are to the pickup date. You should review your contract carefully, as late cancellations usually result in the loss of your initial deposit or a fee.
Should You Move With Reliable Carriers Inc?
Reliable Carriers Inc is the best choice if you are moving a high-value asset that requires absolute protection.
Their $5 million insurance policy and specialized fleet justify the premium pricing for collectors, manufacturers, and luxury car owners. If you need a budget-friendly option for a standard daily driver, a broker or open-air carrier might suit you better.
However, for those who value accountability and a non-brokered experience, this company stands alone. Their 99.9% damage-free delivery rate proves they take your vehicle seriously. You get what you pay for: elite equipment, veteran drivers, and total peace of mind during transit.
Ready to protect your investment? Get a Quote from our trusted network to find the best rate for your specific vehicle transport needs.



