Navi Auto Transport has a TrustScore of 48/100 and a Caution rating. Its federal broker authority is active, and the reviews we read show some clear strengths, especially on delivery timing, vehicle condition, and driver professionalism. At the same time, the reviews we read also show notable complaints about communication, pricing, pickup timing, and issue resolution, which keeps the result from reaching Trusted. The evidence is fairly broad, with 3,407 counted reviews across Google, Trustpilot, ConsumerAffairs, and BBB, but the mixed feedback and the newest review from November 2026 call for a careful comparison with other brokers. The reviews we read are spread across Google, Trustpilot, ConsumerAffairs, and BBB.
Navi Auto Transport
Navi Auto Transport has a TrustScore of 48/100 and a Caution rating. Its federal broker authority is active, and the reviews we read show some clear strengths, especially on delivery timing, vehicle condition, and driver professionalism. At the same time, the reviews we read also show notable complaints about communication, pricing, pickup timing, and issue resolution, which keeps the result from reaching Trusted. The evidence is fairly broad, with 3,407 counted reviews across Google, Trustpilot, ConsumerAffairs, and BBB, but the mixed feedback and the newest review from November 2026 call for a careful comparison with other brokers. The reviews we read are spread across Google, Trustpilot, ConsumerAffairs, and BBB.
Navi Auto Transport Reviews Across Platforms
What They're Good At & What to Watch
Where Navi delivers
Active FMCSA broker authority.
The reviews we read praise delivery timing more often than they complain about it.
The reviews we read praise vehicle condition and driver professionalism more often than they complain about them.
What to be aware of
The reviews we read include notable complaints about communication.
The reviews we read include notable complaints about pricing and pickup timing.
Issue resolution draws more complaints than praise in the reviews we read.
Company information
Held by the carrier, not Navi Auto Transport. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About Navi Auto Transport
Navi Auto Transport is a Brookfield, Wisconsin-based car shipping broker and the trade name of Navi Transport Services LLC, a Delaware company. It books open car shipping, enclosed auto transport, door-to-door delivery and expedited pickups for cars, motorcycles and classic or luxury vehicles in all 50 states. For Alaska and Hawaii, its terms say Navi arranges the mainland and ocean legs only, and you handle any ground transport once the car lands.
Navi Track 360 is the feature its website pushes hardest. The homepage shows real-time GPS, the driver's name and photo and a live ETA, all from one link. The terms fill in the rest. Track 360 is an optional paid add-on. If the assigned carrier's system can't share GPS, you get "Smart Route Estimates" worked out from your route and elapsed time, and either version counts as delivered. The fee isn't refundable.
Pickup and delivery dates are estimates, and the terms don't guarantee them. Need it fast? The FAQ prices express pickup within 24 or 48 hours at $300 to $400 above a standard booking.
You don't pay at booking. Once a carrier is dispatched, Navi charges its broker fee to your card, and you pay the carrier the balance at delivery. Its terms say quotes aren't binding, so Navi may ask you to approve a higher price to land a truck. Canceling before dispatch is free by email. After dispatch it costs $199. Alaska, Hawaii, ocean moves and orders over $2,200 may need prepayment, sometimes with a photo ID check on the card.
A carrier from Navi's network handles the actual transport, and that carrier's cargo policy covers the car. Claims go to the carrier, and concealed damage must be reported within 48 hours. Navi caps its own liability at the broker fee.
BBB records show Navi started business on May 1, 2024. Its office is at 250 N Sunny Slope Rd, Suite 200 in Brookfield, Wisconsin, while FMCSA lists a Lewes, Delaware address. Its federal registration is USDOT 4248916, MC-1646663, and its broker authority is active. It has been BBB accredited since November 11, 2025.
Transportvibe Reviews
Navi Auto Transport
FMCSA authority activeShould you ship with Navi Auto Transport?
Our AI reads the reviews and records. It never sets the score.
What customers like
- Active FMCSA broker authority.
- The reviews we read praise delivery timing more often than they complain about it.
- The reviews we read praise vehicle condition and driver professionalism more often than they complain about them.
What to watch for
- The reviews we read include notable complaints about communication.
- The reviews we read include notable complaints about pricing and pickup timing.
- Issue resolution draws more complaints than praise in the reviews we read.
Navi Auto Transport Reviews Across Platforms
We link to every review. We don’t copy them.
Ratings and counts are taken from each platform. Logos belong to their owners.
Company record
Pulled live from the federal FMCSA database.
- FMCSA status
- Active
- MC number
- MC-1646663
- USDOT
- 4248916
- Registered address
- Lewes, DE
- Coverage
- All 48 continental states
- Phone
- (218) 210-2147
About Navi Auto Transport
Navi Auto Transport is a Brookfield, Wisconsin-based car shipping broker and the trade name of Navi Transport Services LLC, a Delaware company. It books open car shipping, enclosed auto transport, door-to-door delivery and expedited pickups for cars, motorcycles and classic or luxury vehicles in all 50 states. For Alaska and Hawaii, its terms say Navi arranges the mainland and ocean legs only, and you handle any ground transport once the car lands.
Navi Track 360 is the feature its website pushes hardest. The homepage shows real-time GPS, the driver's name and photo and a live ETA, all from one link. The terms fill in the rest. Track 360 is an optional paid add-on. If the assigned carrier's system can't share GPS, you get "Smart Route Estimates" worked out from your route and elapsed time, and either version counts as delivered. The fee isn't refundable.
Pickup and delivery dates are estimates, and the terms don't guarantee them. Need it fast? The FAQ prices express pickup within 24 or 48 hours at $300 to $400 above a standard booking.
You don't pay at booking. Once a carrier is dispatched, Navi charges its broker fee to your card, and you pay the carrier the balance at delivery. Its terms say quotes aren't binding, so Navi may ask you to approve a higher price to land a truck. Canceling before dispatch is free by email. After dispatch it costs $199. Alaska, Hawaii, ocean moves and orders over $2,200 may need prepayment, sometimes with a photo ID check on the card.
A carrier from Navi's network handles the actual transport, and that carrier's cargo policy covers the car. Claims go to the carrier, and concealed damage must be reported within 48 hours. Navi caps its own liability at the broker fee.
BBB records show Navi started business on May 1, 2024. Its office is at 250 N Sunny Slope Rd, Suite 200 in Brookfield, Wisconsin, while FMCSA lists a Lewes, Delaware address. Its federal registration is USDOT 4248916, MC-1646663, and its broker authority is active. It has been BBB accredited since November 11, 2025.
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