
CAYAD SERVICES LLC has a TrustScore of 67/100, which is Mixed. Customer feedback points to clear strengths in communication, proactive updates, professional drivers, and a strong delivery record, which helps explain why the score is above average. At the same time, the evidence does not reach Trusted because there are meaningful concerns around pickup delays and a vehicle-damage pattern, plus some pricing variability. The overall picture is one of real service strengths paired with enough inconsistency that careful booking checks are still wise.
Strong communication is a consistent positive theme.
Proactive customer updates are a notable strength.
Delivery timing and delivery outcomes are rated very well in the feedback.
Drivers are described as professional in customer reports.
Pickup delays appear often enough to be a material concern.
There is a reported vehicle-damage pattern that should be taken seriously.
Pricing can vary, so quotes and terms should be confirmed in writing.
Issue resolution appears less consistent than the company’s communication and delivery strengths.
Held by the carrier, not CAYAD SERVICES LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
CAYAD SERVICES LLC has a TrustScore of 67/100, which is Mixed. Customer feedback points to clear strengths in communication, proactive updates, professional drivers, and a strong delivery record, which helps explain why the score is above average. At the same time, the evidence does not reach Trusted because there are meaningful concerns around pickup delays and a vehicle-damage pattern, plus some pricing variability. The overall picture is one of real service strengths paired with enough inconsistency that careful booking checks are still wise.