CAYAD SERVICES LLC
CAYAD SERVICES LLC has a TrustScore of 69/100 and is classified as Mixed. The evidence is broadly favorable, with strong customer ratings across Google, Trustpilot, and BBB, plus recent feedback that is still active. The main reason it does not reach Trusted is the evidence ceiling: the score was reduced because there are fewer than 500 counted reviews, so the result is limited by review breadth rather than a clear service failure pattern. A few smaller complaint themes appear in pricing, timing, communication, and issue resolution, but they are proportionally smaller than the positive feedback and do not by themselves explain the cap.
Reviews across platforms
What They're Good At & What to Watch
Where CAYAD SERVICES LLC delivers
Customer ratings are consistently
Customer ratings are consistently strong across the main reviewed platforms.
Recent evidence is still current
Recent evidence is still current, with feedback from the last 50 days.
Communication and delivery timing
Communication and delivery timing receive more praise than complaints overall.
The company has active FMCSA broker authority
The company has active FMCSA broker authority, which confirms current federal authorization only.
What to be aware of
The final score is
The final score is capped by the evidence ceiling because fewer than 500 reviews were counted.
A minority of reviews
A minority of reviews mention pricing concerns.
Some customers raise occasional issues with pickup timing
Some customers raise occasional issues with pickup timing, communication, and problem resolution.
Active federal authority does not guarantee service quality
Active federal authority does not guarantee service quality, reliability, or accountability.
Company information
Held by the carrier, not CAYAD SERVICES LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About CAYAD SERVICES LLC
CAYAD SERVICES LLC has a TrustScore of 69/100 and is classified as Mixed. The evidence is broadly favorable, with strong customer ratings across Google, Trustpilot, and BBB, plus recent feedback that is still active. The main reason it does not reach Trusted is the evidence ceiling: the score was reduced because there are fewer than 500 counted reviews, so the result is limited by review breadth rather than a clear service failure pattern. A few smaller complaint themes appear in pricing, timing, communication, and issue resolution, but they are proportionally smaller than the positive feedback and do not by themselves explain the cap.