US STAR TRUCKING LLC
US STAR TRUCKING LLC has a TrustScore of 67 out of 100, placing it in the Mixed classification. The company benefits from extensive public reviews across Google, Trustpilot, and BBB, offering a solid evidence base. Communication, delivery timing, and driver professionalism are areas with relatively more positive feedback. However, pricing and pickup timing show more complaints than praise, and issue resolution appears to be a challenge for some customers. While the broker is federally authorized and active, this confirms only registration status and does not guarantee service quality. Overall, the evidence indicates a service experience with notable strengths but also significant tradeoffs that require careful consideration.
Reviews across platforms
What They're Good At & What to Watch
Where US STAR TRUCKING LLC delivers
Extensive public review coverage
Extensive public review coverage across multiple platforms provides a robust evidence base.
Communication is a relative
Communication is a relative strength with more positive feedback than many other areas.
Delivery timing and driver
Delivery timing and driver professionalism receive favorable mentions in customer feedback.
What to be aware of
Pricing feedback is uneven
Pricing feedback is uneven, with complaints exceeding praise in this area.
Pickup timing is a weaker aspect
Pickup timing is a weaker aspect, limiting consistent service strength.
Issue resolution feedback indicates some problems were not handled smoothly
Issue resolution feedback indicates some problems were not handled smoothly, reducing confidence.
Company information
Held by the carrier, not US STAR TRUCKING LLC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About US STAR TRUCKING LLC
US STAR TRUCKING LLC has a TrustScore of 67 out of 100, placing it in the Mixed classification. The company benefits from extensive public reviews across Google, Trustpilot, and BBB, offering a solid evidence base. Communication, delivery timing, and driver professionalism are areas with relatively more positive feedback. However, pricing and pickup timing show more complaints than praise, and issue resolution appears to be a challenge for some customers. While the broker is federally authorized and active, this confirms only registration status and does not guarantee service quality. Overall, the evidence indicates a service experience with notable strengths but also significant tradeoffs that require careful consideration.