
STAR CAR SHIPPING has a TrustScore of 67/100, which places it in the Mixed range. Customers frequently praise the company’s communication, proactive updates, and on-time delivery, and those are meaningful positives. The main reason it does not reach Trusted is that the evidence also shows recurring concerns around price increases, some pickup delays, and a vehicle-damage pattern. That mix suggests a broker that can perform well, but with enough inconsistency that careful booking checks are still important.
Customers often report strong communication and proactive status updates.
Delivery timing is a clear positive, with many mentions of successful on-time drop-offs.
Driver professionalism and issue resolution are also viewed favorably in the available feedback.
Some customers report price increases after the initial quote.
There are reports of pickup delays, so timing should be confirmed before booking.
A vehicle-damage pattern appears in the feedback, which is worth watching closely.
Held by the carrier, not STAR CAR SHIPPING. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
STAR CAR SHIPPING has a TrustScore of 67/100, which places it in the Mixed range. Customers frequently praise the company’s communication, proactive updates, and on-time delivery, and those are meaningful positives. The main reason it does not reach Trusted is that the evidence also shows recurring concerns around price increases, some pickup delays, and a vehicle-damage pattern. That mix suggests a broker that can perform well, but with enough inconsistency that careful booking checks are still important.