
SGT Auto Transport holds a TrustScore of 75 out of 100, placing it in the Trusted category with high confidence. Customers generally report positive experiences, especially appreciating the broker's communication, delivery timing, and driver professionalism. These strengths contribute to a solid reputation across multiple review platforms including Google, Trustpilot, BBB, and Consumer Affairs. However, a smaller portion of feedback points to challenges with issue resolution, pricing, and pickup timing, which prevent a higher score. The company maintains active FMCSA broker authorization, confirming its federal registration but not guaranteeing service quality. Overall, SGT Auto Transport is a cautiously positive choice for those prioritizing communication and delivery, while being mindful of occasional service tradeoffs.
Broadly favorable ratings across Google, Trustpilot, BBB, and Consumer Affairs.
Communication is a clear relative strength in the reviewed feedback.
Delivery timing and driver professionalism are also viewed positively by many customers.
Issue resolution shows a smaller but notable share of mixed feedback compared to other service areas.
Pricing and pickup timing receive a meaningful minority of complaints, indicating some service variability.
BBB feedback is somewhat less consistent than the overall cross-platform pattern.
Held by the carrier, not SGT Auto Transport. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
SGT Auto Transport holds a TrustScore of 75 out of 100, placing it in the Trusted category with high confidence. Customers generally report positive experiences, especially appreciating the broker's communication, delivery timing, and driver professionalism. These strengths contribute to a solid reputation across multiple review platforms including Google, Trustpilot, BBB, and Consumer Affairs. However, a smaller portion of feedback points to challenges with issue resolution, pricing, and pickup timing, which prevent a higher score. The company maintains active FMCSA broker authorization, confirming its federal registration but not guaranteeing service quality. Overall, SGT Auto Transport is a cautiously positive choice for those prioritizing communication and delivery, while being mindful of occasional service tradeoffs.