ROUTE RUNNERS AUTO TRANSPORT
ROUTE RUNNERS AUTO TRANSPORT has a TrustScore of 52/100 and falls in the Caution range. Customers do report a clear strength in professional drivers, and several service metrics point to decent communication and generally good vehicle-condition outcomes. However, the score is held back by repeated concerns around pickup delays, vehicle damage, and complaints being ignored, which are serious enough to outweigh the positive signs. Pricing can also vary, and some delivery delays have been reported, so booking may require extra follow-up and careful documentation. This is a company to evaluate cautiously rather than assume will deliver a smooth experience.
Reviews across platforms
What They're Good At & What to Watch
Where ROUTE RUNNERS delivers
Professional drivers are a
Professional drivers are a consistent positive.
Communication feedback is relatively
Communication feedback is relatively favorable.
Vehicle-condition reports are better
Vehicle-condition reports are better than the problem areas suggest.
What to be aware of
Pickup delays appear often
Pickup delays appear often enough to be a meaningful concern.
There is a reported
There is a reported pattern of vehicle damage.
Complaint handling is a weak point
Complaint handling is a weak point, with reports of issues being ignored.
Pricing can vary from quote to quote
Pricing can vary from quote to quote, adding uncertainty.
Company information
Held by the carrier, not ROUTE RUNNERS AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About ROUTE RUNNERS AUTO TRANSPORT
ROUTE RUNNERS AUTO TRANSPORT has a TrustScore of 52/100 and falls in the Caution range. Customers do report a clear strength in professional drivers, and several service metrics point to decent communication and generally good vehicle-condition outcomes. However, the score is held back by repeated concerns around pickup delays, vehicle damage, and complaints being ignored, which are serious enough to outweigh the positive signs. Pricing can also vary, and some delivery delays have been reported, so booking may require extra follow-up and careful documentation. This is a company to evaluate cautiously rather than assume will deliver a smooth experience.