
PREOWNED AUTO LOGISTICS INC has a TrustScore of 49/100 and is classified as Caution. The evidence shows some workable service signals, including decent delivery timing, issue resolution, and vehicle-condition feedback that is not uniformly negative. However, the score is held back by repeated concerns around communication failures, frequent price increases, pickup delays, and a vehicle-damage pattern. That mix suggests customers may get acceptable outcomes at times, but the experience is inconsistent enough to warrant careful comparison and close booking checks.
Delivery timing is rated better than the overall score suggests, with many customers reporting on-time or near-on-time drop-offs.
Issue resolution feedback is a relative bright spot compared with the weaker communication pattern.
Vehicle-condition reports are not uniformly poor, so damage concerns appear alongside some intact deliveries rather than every shipment.
Communication problems are a recurring concern and can make it harder to get clear updates during transport.
Frequent price increases point to quote changes that may surprise customers after the initial estimate.
Pickup delays are reported often enough to be a meaningful planning risk.
A vehicle-damage pattern is a serious caution sign and should be discussed before booking.
Held by the carrier, not PREOWNED AUTO LOGISTICS INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
PREOWNED AUTO LOGISTICS INC has a TrustScore of 49/100 and is classified as Caution. The evidence shows some workable service signals, including decent delivery timing, issue resolution, and vehicle-condition feedback that is not uniformly negative. However, the score is held back by repeated concerns around communication failures, frequent price increases, pickup delays, and a vehicle-damage pattern. That mix suggests customers may get acceptable outcomes at times, but the experience is inconsistent enough to warrant careful comparison and close booking checks.