MONTWAY AUTO TRANSPORT
MONTWAY AUTO TRANSPORT has a TrustScore of 72/100 and is classified as Trusted. Customer feedback is mostly positive on the parts that matter most in transport, especially driver professionalism, vehicle condition, and delivery timing. The weaker side is still real, but it appears as a smaller share of the feedback: pickup delays, communication inconsistency, price increases, and less effective complaint handling. That means the broker clears the Trusted threshold, while the supported concerns keep the result from being stronger and make it wise to confirm timing, pricing, and update expectations before booking.
Reviews across platforms
What They're Good At & What to Watch
Where MONTWAY delivers
Driver professionalism is rated
Driver professionalism is rated highly by customers.
Vehicle condition feedback is strong
Vehicle condition feedback is strong, with many reports of cars arriving in good shape.
Delivery timing is better than pickup timing
Delivery timing is better than pickup timing, which supports the score.
Pricing feedback is still supportive enough to fit a Trusted result
Pricing feedback is still supportive enough to fit a Trusted result, despite some increase complaints.
What to be aware of
Some customers report communication inconsistency
Some customers report communication inconsistency, so status updates may not always be smooth.
Pickup delays appear more
Pickup delays appear more common than delivery delays.
There are recurring complaints
There are recurring complaints about price increases after booking.
Issue resolution feedback is weaker than the rest of the profile
Issue resolution feedback is weaker than the rest of the profile, so follow-up may take persistence.
Company information
Held by the carrier, not MONTWAY AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About MONTWAY AUTO TRANSPORT
MONTWAY AUTO TRANSPORT has a TrustScore of 72/100 and is classified as Trusted. Customer feedback is mostly positive on the parts that matter most in transport, especially driver professionalism, vehicle condition, and delivery timing. The weaker side is still real, but it appears as a smaller share of the feedback: pickup delays, communication inconsistency, price increases, and less effective complaint handling. That means the broker clears the Trusted threshold, while the supported concerns keep the result from being stronger and make it wise to confirm timing, pricing, and update expectations before booking.