HERMES AUTO CARRIERS INC
HERMES AUTO CARRIERS INC has a TrustScore of 35/100, which places it in the Caution range. The evidence shows some customer-facing positives, especially around driver professionalism and a fair amount of communication mentions, but those do not outweigh the recurring problems. The main concerns are frequent price increases, pickup and delivery delays, and a vehicle damage pattern, which are serious issues for auto transport customers. Communication is also inconsistent, so booking updates may not be dependable. This score suggests careful comparison and extra checks before committing.
Reviews across platforms
What They're Good At & What to Watch
Where HERMES AUTO CARRIERS INC delivers
Driver professionalism is a
Driver professionalism is a relative bright spot in the available feedback.
Communication appears in a meaningful share of mentions
Communication appears in a meaningful share of mentions, even though it is inconsistent.
Some vehicle-condition feedback is
Some vehicle-condition feedback is positive enough to show not every shipment is affected.
What to be aware of
Frequent price increases have
Frequent price increases have been reported.
Pickup delays appear often
Pickup delays appear often enough to be a material concern.
Delivery delays are also
Delivery delays are also a recurring issue.
A vehicle damage pattern
A vehicle damage pattern raises added caution about shipment handling.
Company information
Held by the carrier, not HERMES AUTO CARRIERS INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About HERMES AUTO CARRIERS INC
HERMES AUTO CARRIERS INC has a TrustScore of 35/100, which places it in the Caution range. The evidence shows some customer-facing positives, especially around driver professionalism and a fair amount of communication mentions, but those do not outweigh the recurring problems. The main concerns are frequent price increases, pickup and delivery delays, and a vehicle damage pattern, which are serious issues for auto transport customers. Communication is also inconsistent, so booking updates may not be dependable. This score suggests careful comparison and extra checks before committing.