
FRIENDLY AUTO TRANSPORT has a TrustScore of 68/100 and is classified as Mixed. Customers most often point to stable pricing, strong communication, reliable pickup and delivery timing, and proactive updates, which are meaningful positives. The main reason it does not reach Trusted is a vehicle-damage pattern that adds a real caution to an otherwise favorable service picture. That concern appears smaller than the positive feedback, but it is important enough that shoppers should verify inspection steps and documentation before booking.
Stable pricing is a consistent plus for budget planning.
Communication and proactive updates are frequently praised.
Pickup and delivery timing are described as highly reliable.
Issue handling is viewed positively by customers who needed help.
There is a vehicle-damage pattern that deserves careful attention.
Confirm inspection photos and condition reports before pickup.
Review damage-claim steps in advance so expectations are clear.
Held by the carrier, not FRIENDLY AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
FRIENDLY AUTO TRANSPORT has a TrustScore of 68/100 and is classified as Mixed. Customers most often point to stable pricing, strong communication, reliable pickup and delivery timing, and proactive updates, which are meaningful positives. The main reason it does not reach Trusted is a vehicle-damage pattern that adds a real caution to an otherwise favorable service picture. That concern appears smaller than the positive feedback, but it is important enough that shoppers should verify inspection steps and documentation before booking.