FRIENDLY AUTO TRANSPORT
FRIENDLY AUTO TRANSPORT has a TrustScore of 69/100 and is classified as Mixed. The evidence is broadly positive, with strong customer praise for communication, delivery timing, pricing, and overall professionalism, and the company’s current FMCSA broker authority is active. The main reason it does not reach Trusted is the evidence ceiling: fewer than 500 counted reviews capped the score at 69, even though the pre-ceiling result was higher. There are a few smaller concerns around occasional timing, pricing, and driver professionalism complaints, but they appear limited relative to the broader positive pattern. In customer terms, this looks like a company with real strengths and some tradeoffs, where the binding limit is evidence breadth rather than a clear service failure pattern.
Reviews across platforms
What They're Good At & What to Watch
Where FRIENDLY delivers
Customers frequently praise communication
Customers frequently praise communication and responsiveness.
Delivery timing and pickup
Delivery timing and pickup timing are often described positively.
Pricing feedback is mostly favorable
Pricing feedback is mostly favorable, with some customers calling it fair.
Professionalism and vehicle-condition feedback
Professionalism and vehicle-condition feedback are generally positive.
What to be aware of
A few isolated complaints mention timing
A few isolated complaints mention timing, pricing, or driver professionalism.
The score is capped
The score is capped by the evidence ceiling because fewer than 500 counted reviews were available.
Mixed means the record is encouraging
Mixed means the record is encouraging, but not broad enough for a Trusted result.
Company information
Held by the carrier, not FRIENDLY AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About FRIENDLY AUTO TRANSPORT
FRIENDLY AUTO TRANSPORT has a TrustScore of 69/100 and is classified as Mixed. The evidence is broadly positive, with strong customer praise for communication, delivery timing, pricing, and overall professionalism, and the company’s current FMCSA broker authority is active. The main reason it does not reach Trusted is the evidence ceiling: fewer than 500 counted reviews capped the score at 69, even though the pre-ceiling result was higher. There are a few smaller concerns around occasional timing, pricing, and driver professionalism complaints, but they appear limited relative to the broader positive pattern. In customer terms, this looks like a company with real strengths and some tradeoffs, where the binding limit is evidence breadth rather than a clear service failure pattern.