
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.
Public reviews include many positive comments about communication and delivery timing.
The company has a visible review record across multiple platforms, which gives some customer feedback to review.
FMCSA broker authority is inactive, which is the decisive reason for the AVOID classification.
Some complaints mention pricing, updates, pickup timing, and issue resolution, so the feedback is not uniformly positive.
A favorable review pattern does not fix the missing federal broker authorization.
Held by the carrier, not DIRECT CONNECT AUTO TRANSPORT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.