
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.
Some customers left positive feedback on Google.
A few reviews mention acceptable pickup or delivery timing.
There are isolated notes of professional driver behavior.
FMCSA broker authority is inactive, which is the decisive issue for this AVOID result.
Customer feedback is mixed, with repeated concerns around communication and pricing.
Issue-resolution feedback trends negative, so problems may not be handled consistently.
Held by the carrier, not CARROLL'S AUTO TRANSPORT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
This company currently receives an AVOID verdict because FMCSA records show an inactive registration or operating authority required for its services. This is a regulatory concern, separate from customer reviews: positive feedback does not resolve it. We recommend choosing another provider unless updated FMCSA records confirm the required status is active.