AMERICAN GROUP
AMERICAN GROUP has a TrustScore of 12/100, which is classified as Avoid. The evidence points to repeated customer pain around price increases, pickup and delivery delays, and a vehicle damage pattern, which outweighs the few positive notes in the data. Communication is also inconsistent, so customers may need extra follow-up to keep shipments on track. Stronger alternatives should be compared before booking, especially if timing, condition, and price stability matter to you.
Reviews across platforms
What They're Good At & What to Watch
Where AMERICAN GROUP delivers
Driver professionalism is a
Driver professionalism is a relative bright spot in the available feedback.
Some customers report workable communication
Some customers report workable communication, even though it is inconsistent.
What to be aware of
Frequent price increases appear
Frequent price increases appear in customer feedback.
Pickup delays are a
Pickup delays are a recurring concern.
Delivery delays are also
Delivery delays are also a recurring concern.
There is a reported
There is a reported pattern of vehicle damage concerns.
Company information
Held by the carrier, not AMERICAN GROUP. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About AMERICAN GROUP
AMERICAN GROUP has a TrustScore of 12/100, which is classified as Avoid. The evidence points to repeated customer pain around price increases, pickup and delivery delays, and a vehicle damage pattern, which outweighs the few positive notes in the data. Communication is also inconsistent, so customers may need extra follow-up to keep shipments on track. Stronger alternatives should be compared before booking, especially if timing, condition, and price stability matter to you.