AMERICAN AUTO TRANSPORTATION LTD
AMERICAN AUTO TRANSPORTATION LTD has a TrustScore of 0/100 and is classified as Avoid. The evidence points to repeated problems with communication, pickup and delivery delays, and reports of vehicle damage, which are serious concerns for an auto transport broker. There are also signs that complaints are often not addressed, so issues may be harder to resolve once a booking is made. Because the score is at the lowest end, stronger alternatives should be compared before committing.
Reviews across platforms
What They're Good At & What to Watch
Where AMERICAN AUTO TRANSPORTATION LTD delivers
A few mentions reflect driver professionalism
A few mentions reflect driver professionalism, which suggests some shipments may still be handled courteously.
Pricing feedback appears in the record
Pricing feedback appears in the record, so customers did discuss cost, but it is outweighed by more serious service concerns.
What to be aware of
Frequent price increases were
Frequent price increases were reported by customers.
Communication failures were a
Communication failures were a recurring concern.
Pickup delays and delivery
Pickup delays and delivery delays were both reported often enough to affect reliability.
Vehicle damage reports raise
Vehicle damage reports raise concern about shipment handling and condition checks.
Company information
Held by the carrier, not AMERICAN AUTO TRANSPORTATION LTD. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About AMERICAN AUTO TRANSPORTATION LTD
AMERICAN AUTO TRANSPORTATION LTD has a TrustScore of 0/100 and is classified as Avoid. The evidence points to repeated problems with communication, pickup and delivery delays, and reports of vehicle damage, which are serious concerns for an auto transport broker. There are also signs that complaints are often not addressed, so issues may be harder to resolve once a booking is made. Because the score is at the lowest end, stronger alternatives should be compared before committing.