5 STAR AUTO TRANSPORT
5 STAR AUTO TRANSPORT has a TrustScore of 61/100, which places it in the Mixed range. Customers most often describe strong communication, reliable pickup timing, good delivery performance, and professional drivers, which are meaningful positives. The main reason it does not reach Trusted is the presence of a vehicle-damage pattern, which is a more serious concern than the smaller pricing variability noted in feedback. That means the company shows real service strengths, but the evidence also points to enough inconsistency that careful booking checks are still important.
Reviews across platforms
What They're Good At & What to Watch
Where 5 STAR delivers
Customers frequently report clear
Customers frequently report clear, responsive communication.
Pickup timing is described
Pickup timing is described as highly reliable.
Delivery timing is a
Delivery timing is a consistent positive in the feedback.
Drivers are often described
Drivers are often described as professional and courteous.
What to be aware of
There is a vehicle-damage
There is a vehicle-damage pattern in the feedback that deserves attention.
Pricing can vary
Pricing can vary, so quotes and final charges should be checked carefully.
Tracking and issue-resolution feedback are positive
Tracking and issue-resolution feedback are positive, but not strong enough to offset the damage concern.
Company information
Held by the carrier, not 5 STAR AUTO TRANSPORT. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About 5 STAR AUTO TRANSPORT
5 STAR AUTO TRANSPORT has a TrustScore of 61/100, which places it in the Mixed range. Customers most often describe strong communication, reliable pickup timing, good delivery performance, and professional drivers, which are meaningful positives. The main reason it does not reach Trusted is the presence of a vehicle-damage pattern, which is a more serious concern than the smaller pricing variability noted in feedback. That means the company shows real service strengths, but the evidence also points to enough inconsistency that careful booking checks are still important.