Crestline Auto Transport Review: Ultimate Guide to Their Service

Transportvibe
January 07, 2026
8 min read

Crestline Auto Transport is a Dallas-based broker specializing in reliable vehicle shipping services across the United States.

Most people do not realize that nearly 5,000 auto transport scams are reported annually, often starting with a "guaranteed" low price that doubles upon pickup. Choosing a vetted partner is the only way to protect your car.

Crestline Auto Transport provides a transparent alternative with a no-deposit policy and strict carrier screening. They handle everything from standard car transport to military relocations. Whether you are moving a family SUV or a classic ride, they prioritize direct communication over automated systems.

Ready to move your vehicle? Get an instant quote from the most trusted carriers in the industry and ensure your car arrives safely and on time.

How Crestline Auto Transport Operates and What Makes Them Different

Crestline Auto Transport operates as a professional brokerage firm, meaning you get access to a massive network of vetted carriers without the limitations of a single fleet. Since 2009, this Dallas-based expert has bridged the gap between customers and reliable drivers across the continental United States.

By holding active authority with the FMCSA under MC# 698686, they maintain strict licensing and bond requirements for your peace of mind. You can easily check their DOT and MC number to verify their credentials yourself.

  • Business Model: A high-end broker that vets external carriers for safety and insurance.

  • Network: Nationwide reach covering local and interstate routes.

  • Vehicle Diversity: They move everything from standard sedans and SUVs to motorcycles, luxury cars, and even heavy commercial trucks.

What truly sets them apart from typical auto transport providers is their refusal to charge upfront deposits and their commitment to a "no call center" approach. You work with dedicated specialists rather than robots.

This human-centric model ensures you receive a customized plan for shipping a car to another state without the pressure tactics often found elsewhere in the industry.

What You'll Actually Pay: Pricing Breakdown and Hidden Costs

Most transport quotes are basically guesses. You need a final price that accounts for reality, like current gas prices and seasonal shifts.

Crestline Auto Transport provides an auto transport quote through their online portal, by text, or over the phone. You can expect to pay between $500 and $1,500 for standard moves, though cross-country trips often exceed $2,000.

  • Distance: Rates vary from $0.60 to $2.00 per mile depending on the route length.

  • Vehicle Size: Shipping an SUV or truck costs more than a sedan due to weight and space.

  • Seasonality: Prices spike in January and summer when demand for auto transport is highest.

  • Operability: Inoperable cars require a winch, adding to the labor cost.

Unlike many brokers, Crestline does not charge upfront deposits or cancellation fees if your plans change. You pay the full balance only once a carrier is assigned or at the time of pickup using major credit cards or PayPal.

Every quote includes $100,000 in cargo insurance to cover your vehicle shipping from point A to point B. You should verify these insurance levels through the FMCSA Company Data search tool for any carrier you hire.

Their pricing is competitive with the cheapest ways to ship a car because they offer multi-car discounts and door-to-door service as a standard feature.

Open vs Enclosed Transport

Choosing between open and enclosed trailers is a choice between budget and maximum protection. Standard open transport is the most popular choice because it is more affordable and readily available. Your car sits on a dual-level trailer, exposed to weather and road dust, similar to a car on a dealership lot.

Enclosed transport provides a physical shield against the elements and road debris. Expect to pay 30% to 50% more for this premium service. For a cross-country trip, this gap usually translates to an extra $400 to $800.

You should choose enclosed shipping if you own a luxury, classic, or exotic vehicle valued over $50,000. While Crestline Auto Transport ensures all cars arrive safely, the extra cost is worth it for high-end paint jobs or rare models that cannot be easily repaired.

Deposit Structure and Payment Timeline

Crestline stands out because they do not require a deposit to get your order on the books. You only pay when they have successfully matched you with a carrier and a pickup date is scheduled. This "pay-later" model protects you from paying for a service that hasn't happened yet.

If your delivery is delayed due to weather or traffic, your price remains locked as part of their no-hidden-fee promise. There are no surprise surcharges once the truck is on the road.

Because they offer a free cancellation policy, you can walk away without losing a dime if your situation changes before a driver is assigned. This creates a low-risk environment for your car transport needs.

Service Reliability: Delivery Times and Communication

Shipping a car is not like ordering a package; transit times depend on the driver's route and federal hours-of-service rules.

Crestline Auto Transport typically secures a driver within 1 to 5 business days of your first available date. Once loaded, your vehicle generally travels about 400 to 500 miles per day.

  • Short Hauls (under 500 miles): Usually 1 to 3 days for delivery.

  • Regional (500–1,500 miles): Expect 3 to 5 days in transit.

  • Cross-Country (1,500+ miles): Plan for 7 to 10 days on the road.

You receive regular updates via text and phone to eliminate the guesswork of car shipping time reasons and delays. If a carrier falls behind due to weather or mechanical issues, the Crestline team acts as your advocate to resolve the timeline.

Every shipment is backed by a $100,000 cargo insurance policy to simplify any car insurance claims in transit. You should always document your car's condition at pickup and delivery to ensure a smooth resolution process.

Stay informed by using our guide on how car shipping works to set realistic expectations for your move.

Customer Experience Analysis

Checking online feedback is the only way to gauge how Crestline Auto Transport treats its customers when things get complicated.

They hold an A+ rating with the Better Business Bureau and have been an accredited business since 2013. While many customers report five-star experiences on Google and Yelp, certain patterns in their reviews deserve your attention.

  • The Good: Frequent praise for professional communication and vehicles arriving ahead of schedule.

  • The Bad: Some users report significant issues with 3rd party carriers, including vehicle damage and billing disputes.

  • The Response: Management often responds directly to criticism, though some customers find their tone argumentative during conflict resolution.

Platform

Rating / Status

Key Takeaway

BBB

A+ Accredited

Long-standing industry reputation.

Yelp/Google

Mixed

Consistent praise for speed vs. damage complaints.

You might see honest Montway Auto Transport reviews showing similar trends, as brokers often struggle with carrier consistency. If you experience a delay, knowing who is responsible for delivery delays helps you negotiate with the broker effectively.

Before booking, compare user experiences across multiple platforms to ensure you are getting the full picture. Consistent service quality often depends on the specific agent assigned to your file.

Expert Insights for Your Transport Journey

The auto shipping process often brings up specific questions that go beyond basic rates and timelines. Here is what you need to know about the finer details of the industry.

Can you ship car with belongings inside the trunk? 

Carriers usually allow up to 100 pounds of personal items in the trunk at your own risk. However, these items are not covered by auto transport insurance if damaged or stolen.

What is the cheapest way to ship a car cross country? 

Booking an open carrier well in advance is the cheapest way to ship a car currently. Avoid peak summer months or holiday weeks to keep your total costs as low as possible.

How to ship a non-running vehicle without a forklift? 

Crestline handles inoperable cars using specialized winch equipment to pull the vehicle onto the trailer safely. You can read our step-by-step guide to prepare a non-runner for a smooth pickup.

Does car insurance cover car transport damage during the move? 

Most personal policies do not cover transit, but the carrier's cargo insurance does. Always verify the carrier's insurance and note any issues on the Bill of Lading immediately upon delivery.

How long does international car shipping take from the USA? 

Overseas transit usually takes 3 to 6 weeks depending on the destination port and customs. Understanding international shipping timelines helps you plan your relocation without stressful surprises or last-minute delays.

Who Crestline Auto Transport Is Best Suited For

Crestline Auto Transport is the ideal partner for shippers who prioritize direct human communication over automated platforms. They excel at managing complex auto transport needs, such as military PCS moves, dealer inventory relocation, and auction pickups. Their no-deposit model makes them a safe bet for budget-conscious families who want to avoid the financial risk of upfront fees.

If you own a luxury or vintage vehicle, their enclosed vehicle shipping options provide the premium protection you need. With an A+ BBB rating and a history of reliable service since 2009, they offer a level of stability that smaller brokers cannot match. While they do not provide international car transport, their domestic network is among the most vetted in the industry.

Ready to secure a spot for your car? Get a Quote from our trusted network to see how Crestline compares on price and delivery speed for your next move.

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Ship a Car Direct Review: How It Compares to Other Carriers

Ship a Car Direct Review: How It Compares to Other Carriers

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Choosing Ship a Car Direct is a smart move if you want a broker that filters out low-quality carriers before they even see your order. While many companies take on any driver with a truck, this broker uses a "hire slow, fire fast" policy to maintain high service standards. Most brokers hide behind fine print when things go wrong. However, this company offers a unique gap guarantee that covers up to $500 of your insurance deductible if a carrier's policy fails to pay. This level of transparency makes Ship a Car Direct a top contender for anyone moving a vehicle across the country. Ready to see how much your move will cost? Get a free, instant quote from our vetted network of reliable car transporters and start your journey with confidence today. Ship a Car Direct - Company Overview Ship a Car Direct (MC No - 632461) operates as a top-tier brokerage service, specializing in connecting vehicle owners with a vast network of vetted carriers across the United States. Since its founding in 2008, the company has prioritized transparency and a "hire slow, fire fast" philosophy to ensure only the most reliable drivers handle your shipment. Broker Model : They act as the essential link between you and professional owner-operators, managing all logistics from booking to delivery. National Reach : They service most U.S. states, including popular routes like Florida and California , though they currently do not service Alaska or the Dakotas. Security Standards : Every carrier is pre-screened for up-to-date FMCSA credentials, insurance, and performance history. Comparing carriers is vital because the auto transport industry is a complex marketplace where prices and service levels vary wildly. By using a broker like Ship a Car Direct, you gain access to multiple competitive online car shipping quotes without having to vet each individual trucker yourself. This review will break down their unique "Damage-Free Guarantee," pricing structures for long-distance relocation , and how they stack up against other major car shipping companies . We will also examine their "no upfront deposit" policy and what real customers say about their cross-country car shipping experiences. The Broker Model vs Direct Carrier: Why This Matters for Your Transport While shipping a car, you will encounter two primary types of companies: brokers and direct carriers. A direct carrier is a company that owns the physical trucks and employs the drivers who haul your vehicle. They offer direct communication and a single point of contact, but their routes are often limited to specific regions. Conversely, a broker like Ship a Car Direct acts as a logistics manager. They don't own trucks; instead, they use a massive network to find the best driver for your specific needs. 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Ship a Car Direct's Network of 3,000+ Carriers: What It Means Ship a Car Direct leverages a massive network of over 3,000 independent carriers to find you the best possible route and rate. Unlike companies that own a few trucks, this broker-based model gives you access to thousands of owner-operators competing for your business. Smart Matching : The company uses internal software to match your vehicle's specs and route with carriers already moving in your direction. Rigid Vetting : They use a "hire slow, fire fast" policy, checking every carrier's safety records on Safer FMCSA before booking. Quality Benchmarks : Drivers must maintain high peer ratings and valid insurance to stay in the network; one bad experience can get a carrier "fired" immediately. Because they don't own the trucks, they focus entirely on quality control. 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While some competitors might offer a lower "teaser" rate, Ship a Car Direct often provides better value because of their auto transport insurance guide and Damage-Free Guarantee. They are frequently the cheapest option for standard sedans on high-traffic lanes, such as shipping a car to another state like Texas or Georgia. However, if you are looking for specific military car shipping or senior discounts, companies like AmeriFreight might offer slightly better specialized pricing. The real strength of Ship a Car Direct lies in its transparency; the price you see is almost always the price you pay, preventing the "bait and switch" tactics found with less reputable brokers. Insurance Coverage and What Happens When Something Goes Wrong Every carrier in the Ship a Car Direct network must carry active cargo insurance, typically providing $100,000 to $250,000 in coverage per vehicle. 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AmeriFreight Auto Transport – Detailed Review of Pros and Cons

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TRANSPORTVIBE

AmeriFreight Auto Transport is a top-tier broker that connects you with vetted carriers across the United States. Did you know that nearly 95% of auto transport companies are actually brokers who never own a single truck? This makes choosing a reliable middleman the most critical decision you will make for your vehicle. We researched every detail to bring you this honest AmeriFreight Auto Transport review, focusing on their unique gap protection and extensive discount programs. Whether you are moving a family SUV or a vintage motorcycle, getting the right price matters. Get a custom estimate for your move by visiting our get a quote page to see how rates compare for your specific route. How AmeriFreight's Broker Model Affects Your Shipping Experience AmeriFreight Auto Transport operates as a licensed broker, not a direct carrier. This means you are hiring an expert middleman to navigate the massive logistics network on your behalf. Instead of owning a fleet, they connect you with a nationwide pool of over 11,000 independent carriers. The biggest advantage for you is flexibility. While a single carrier only travels specific routes, a broker like AmeriFreight can find a driver for almost any location, including car shipping to Hawaii or Alaska. Vetting Power: They act as your shield by verifying every driver’s license, safety record, and insurance through FMCSA Company Data before booking. Gap Protection: If a carrier's insurance fails, AmeriFreight’s AFta plan covers up to $2,000 of your personal deductible. Problem Solving: If a truck breaks down, they can quickly reassign your vehicle to another vetted driver from their network. Communication shifts slightly under this model. You will receive the driver’s contact info to coordinate the specific door-to-door car shipping details. While you talk to the driver for daily updates, AmeriFreight remains your advocate in the event of any disputes or delays. What You'll Actually Pay: Breaking Down AmeriFreight's Pricing Structure Understanding AmeriFreight Auto Transport costs requires a look at their tiered bidding system. Your initial quote is an estimate of what the current market will bear. You do not pay a deposit until a vetted carrier accepts the job at a price you approve. Once a driver is assigned, you pay a broker fee to AmeriFreight via credit card, while the remaining balance is usually paid in cash or certified funds directly to the driver upon delivery. Several factors swing your final price tag. Distance is the most obvious, with cross-country hauls naturally costing more than short-state jumps. However, your vehicle type also matters; a heavy Ford F-150 takes up more trailer space than a Honda Civic, increasing your rate. You must also choose between open and enclosed transport. Open shipping is the industry standard for daily drivers, while enclosed shipping —which typically costs 80% more—provides better protection for high-value assets from road debris and weather. Seasonal demand and route popularity create the "lane" price. Shipping a car from New York to Florida during the "snowbird" season in late fall will cost significantly more than shipping it in the opposite direction. If you live in a rural area far from major interstates like I-95 or I-80, expect to pay a premium for the driver to detour. AmeriFreight does offer a price-match guarantee against other reputable brokers with an A+ BBB rating, though it excludes "lowball" quotes from unvetted companies that often fail to secure a driver. Route Example Open Carrier Est. Enclosed Carrier Est. NY to FL (1,100 miles) $770 - $1,050 $1,300 - $1,750 CA to VA (2,800 miles) $1,050 - $1,800 $1,750 - $2,800 TX to NY (1,600 miles) $1,050 - $1,350 $1,750 - $2,100 Why Prices Change Between Quote and Pickup Initial quotes for AmeriFreight Auto Transport can shift because the "Economy" rate is essentially an opening bid to the carrier community. If no driver accepts the price, AmeriFreight may suggest increasing the offer to attract a carrier. This market fluctuation is common across the broker industry. You might pay more if your vehicle is inoperable or if you require "top-loading" to keep your car on the upper deck. Conversely, some customers pay less than the initial quote if a driver is looking to fill a final "empty spot" on their trailer last minute. AmeriFreight’s "First Class" rate avoids this by offering a locked-in, guaranteed price from the start. Want to see how these rates compare to other top-rated providers? You should check our 10 best car shipping companies list to see who offers the most competitive pricing this year. Before you commit to any price, always check DOT and an MC number to ensure the carrier assigned to your car has a clean safety record. Ready to find the best rate for your specific route? Visit our get a quote page to compare current market prices and start your move with confidence. Insurance Coverage: What's Protected and What's Your Responsibility AmeriFreight Auto Transport ensures every carrier in their network carries the federal minimum cargo insurance required by the FMCSA . While the carrier is legally responsible for transit damage like collisions or equipment failure, AmeriFreight acts as your advocate during the claims process. You must understand that standard carrier insurance often excludes "Acts of God," such as hail or road debris damage on open trailers. To bridge this gap, AmeriFreight offers the AFta Total Assurance plan, which provides up to $2,000 to cover your personal insurance deductible or minor repairs found within 48 hours. Your Task: Inspect your vehicle thoroughly at delivery before signing the Bill of Lading. Documentation: Take time-stamped photos and note every new scratch on the official inspection report. Claim Denial: Claims are almost always rejected if damage is not documented on-site or if it involves personal items left inside the car. If a carrier's policy lapses or the carrier goes out of business mid-transit, you could be left vulnerable without gap protection. You can use the FMCSA Company Data portal to verify a carrier's current insurance status yourself for added peace of mind. For a deeper dive into how these policies work, read our car shipping insurance guide to see what is typically covered. Customer Support Reality: Response Times and Problem Resolution AmeriFreight Auto Transport maintains a high 4.8/5 average customer service rating by providing dedicated agents who guide you through the logistics. Their team is available during extended U.S. business hours, including weekends, to address your concerns. Availability: Monday–Friday 8 am to 10 pm EST, Saturday 9 am to 6 pm, and Sunday 12 pm to 4 pm. Responsiveness: Many customers report receiving calls or quotes within minutes of an initial inquiry. Proactive Updates: Agents typically call you immediately when a carrier makes an offer on your vehicle. While they lack real-time GPS tracking, AmeriFreight fills the gap by facilitating direct communication between you and the driver. If a carrier no-shows or cancels last minute, the broker team works to re-list your job and find a replacement driver from their vetted network. Dispute resolution is a core part of their service. If damage occurs, agents provide the carrier's FMCSA Company Data and insurance details to help you file a claim. They act as your advocate, though the carrier remains legally responsible for the final resolution. Are you comfortable managing driver check-ins, or do you prefer having a dedicated agent handle the heavy lifting? Check our AmeriFreight reviews to see how other customers resolved issues during their cross-country moves. Ready to experience top-tier support? Contact us today to speak with a specialist and get the professional guidance you need for a stress-free vehicle shipment. Common Curiosities About The Shipping Process Moving a vehicle involves many small details that can feel confusing if you are new to the industry. Here are the specific answers to the most specialized inquiries from our customers. How Does AmeriFreight Auto Transport Handle Personal Items Left Inside The Trunk? Carriers legally cannot transport household goods due to weight and DOT regulations. You should remove all personal items, as carrier insurance will not cover theft or damage to belongings left inside your vehicle. Does AmeriFreight Auto Transport Offer Guaranteed Pickup Dates For Urgent Moves? Standard quotes provide a pickup window rather than a specific day. For a guaranteed date, you must book their First Class service, which prioritizes your vehicle to meet a tight schedule. What Happens If My Car Is Damaged During An AmeriFreight Auto Transport Move? You must document the damage on the Bill of Lading at delivery. AmeriFreight then helps you file a claim against the carrier’s insurance or utilizes their AFta gap protection for minor repairs. Can I Ship An Inoperable Vehicle With AmeriFreight Auto Transport? Yes, but the car must roll, steer, and brake. You will pay an extra fee because the driver needs a winch to load the vehicle onto the trailer safely. How Do I Track My Vehicle's Progress During Transit? AmeriFreight does not use a central GPS portal. Instead, you receive the driver's phone number to get direct updates as they move through your specific route. Who AmeriFreight Auto Transport Is Best Suited For AmeriFreight Car Shipping is an ideal choice if you prioritize a massive discount program and a rigorous carrier vetting process. This broker stands out for budget-conscious customers, especially students, seniors, and military families who can stack savings to lower their total costs. If you are moving a high-value asset, their AFta gap protection offers a necessary safety net that most other brokers simply do not provide. While the lack of real-time GPS tracking might deter some, it is a perfect fit for those who value human-to-human support and transparent pricing tiers. You get a partner who advocates for you from the initial bid until your keys are back in your hand. Get a custom estimate for your move by visiting our get a quote page to see how AmeriFreight Car Shipping rates compare for your specific route today.