AUTOSTAR TRANSPORT EXPRESS LLC has a TrustScore of 62/100 and is classified as Mixed. Customer feedback shows some useful positives, especially around vehicle condition and driver professionalism, and delivery timing is reported more favorably than pickup timing. At the same time, the evidence is held back by frequent price increases, a high pickup delay rate, and a pattern of complaints being ignored. Communication is also inconsistent, so the experience can vary enough that careful comparison and booking checks are wise before committing.

Terrible!!! They changed my pick up date twice, second time I had to leave my car key with a neighbor because my flight was already scheduled. When I called Sean about it, he argued with me there was no second date changed and I had to ask him two times to stop raising his voice and talking over me. He said I was "o...

​Avoid AutoStar at all costs. Save yourself the stress and headache of dealing with a dishonest company. ​I had a $250 credit from a previously canceled booking that they promised in writing would be applied to my new shipment. Eduardo, my coordinator, quoted me an all-inclusive price of $1,950. ​However, the driver...

Avoid AutoStar if you actually value…

4-14-26 spoke with autostar about a vehicle i bought and wanted to return it as soon as possibl, I had a 3 day ***** period for return on the vehicle 125 miles away, he told me it would be a day maybe 2 to book right away to get it started and I would hear something that evening (yesterday) so I did, anoher transpor...

Product Issues - Answered

Auto Transport Express is great. My Jeep was shipped from Kent Washinton to Anchorage Alaska. I had never shipped a vehicle before and AUTO SHIP exceeded my expectations. Thank you for great service. Roxanne Berry

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