SHIP A CAR DIRECT INC
SHIP A CAR DIRECT INC is TRUSTED with an exact TrustScore of 81/100. The score is supported by a strong overall review pattern across Google, Trustpilot, and BBB, with especially favorable customer feedback on communication and generally positive marks for delivery timing and vehicle condition. The evidence base is broad and current, which gives the result high confidence. A smaller share of reviews still mentions pricing, pickup timing, and issue resolution, so the practical check is to confirm quotes, timing expectations, and support terms before booking. That concern is proportional to the broader positive record, not a reason to dismiss the company.
Reviews across platforms
What They're Good At & What to Watch
Where SHIP A CAR DIRECT INC delivers
Broad positive review pattern across Google
Broad positive review pattern across Google, Trustpilot, and BBB.
Communication is a clear
Communication is a clear strength in customer feedback.
Delivery timing and vehicle
Delivery timing and vehicle condition are also viewed favorably by many customers.
What to be aware of
A smaller share of reviews raises practical questions about pricing
A smaller share of reviews raises practical questions about pricing, pickup timing, and issue resolution.
The evidence is strong
The evidence is strong, but these areas are worth confirming in writing before you book.
Company information
Held by the carrier, not SHIP A CAR DIRECT INC. If your vehicle is damaged, the claim goes against the carrier’s policy. Always photograph the vehicle before handoff and document any damage on the Bill of Lading at delivery before signing.
About SHIP A CAR DIRECT INC
SHIP A CAR DIRECT INC is identified in federal transportation records by USDOT 2241272 and MC 632461.
FMCSA lists SHIP A CAR DIRECT INC's USDOT registration status as ACTIVE and its broker operating-authority status as ACTIVE. These are the current federal registration and broker-authority statuses.
The FMCSA public record for SHIP A CAR DIRECT INC begins in 2011; this is the earliest available federal record, not a verified founding date. SHIP A CAR DIRECT INC arranges open transport and enclosed transport services listed in its company profile.
SHIP A CAR DIRECT INC has received predominantly favorable ratings across multiple platforms: Google reports an average of 4.6 out of 5 from 1141 reviews; BBB assigns it an A+ grade with an average customer rating of 4.3 across 27 reviews, noting 5 complaints with 1 closed in the past 12 months; Trustpilot shows a 4.9 average rating from 824 reviews.
Customer feedback themes from Google, BBB, and Trustpilot show mostly positive experiences with pricing, communication, pickup and delivery timing, updates and tracking, vehicle condition, and driver professionalism. Issue resolution is also more often positive than negative, though negative experiences are present in all areas to a smaller extent.
The available review data from Google, BBB, and Trustpilot largely align in reporting favorable customer feedback across multiple service dimensions, though some negative experiences remain noted. The overall service themes cover comprehensive aspects of the transport experience but reflect a limited sample from only these three platforms.
