Have you ever searched for a reliable way to ship your car across the country, only to wonder which company is actually safe and worth the price?
What matters most to you when choosing an auto transport company—price, communication, or proof of reliability? Many first-time shippers ask the same questions in their searches: Is the service truly affordable? Are there hidden fees? How do they handle damage claims?
In this Blue Star Auto Movers Review, we look straight at what real customers report about their experiences—things like on-time delivery, how the vehicle arrives, and whether the final cost matches the quote.
Take a moment to clearly compare your options. Get your no-obligation quote today from trusted carriers and see what fits your move best.
Blue Star Auto Movers Company Overview
You need to know who is behind the wheel before you trust a company with your keys.
This Blue Star Auto Movers Review looks at a business that started in Florida back in 2004. Two decades in this industry matter because they show that they can handle the shifting logistics of the American road.
They operate primarily as a broker, meaning they connect you with a vast network of vetted carriers to move your vehicle.
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Year Founded: 2004
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Headquarters: Florida
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Service Area: All 50 states and international
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Operating Model: Broker with a dedicated fleet
Their reach spans across all 50 states, ensuring you can ship a car from the Florida to New York without a hitch. You can find their official registration details through the FMCSA.
Blue Star serves a wide range of clients, from private owners moving for a new job to massive commercial fleets. They frequently work with dealerships, auction houses, and corporate relocation managers to move inventory quickly.
Whether you drive a standard sedan, a family SUV, a motorcycle, or a high-end luxury car, they have equipment for it. They offer both open and enclosed vehicle shipping depending on how much protection your car needs.
The process starts when you request a quote and ends with a driver delivering your vehicle to your door. You can track your shipment by calling their support team or using their online tools for peace of mind.
One thing that sets them apart is their unique $1 million cargo insurance policy. They claim this extra layer of protection covers your vehicle even if the specific carrier's own insurance falls short.
Blue Star Auto Movers Pricing Review
Blue Star does not list fixed prices on their website because car shipping costs change daily. You must request a custom quote to get an accurate number for your specific move.
The final price depends on several factors that you can often control to save money. Distance is the biggest driver, but route demand and fuel prices also play a major role.
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Vehicle Size: Shipping a heavy SUV costs more than a standard sedan due to weight and space.
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Carrier Type: Open car shipping is the budget-friendly choice for most drivers.
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Transport Mode: Selecting enclosed vehicle shipping adds a premium for better protection.
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Seasonality: Costs spike during the summer and the winter snowbird car shipping rush.
As a broker, Blue Star typically splits your payment into a deposit and a carrier fee. You usually pay the deposit once they secure a driver and pay the remaining balance at delivery.
Always ask about potential add-on charges before you sign a contract. You might face extra fees for inoperable vehicles, remote residential pickups, or last-minute changes.
Compared to competitors, this company sits in the mid-range for pricing. While they aren't the absolute cheapest, their services offer better value than many "bargain" brokers.
To get the lowest price, book your shipment at least two weeks in advance and stay flexible with your dates. Checking a company's safety records on the FMCSA Company Data site ensures you aren't sacrificing safety for a lower bill.
Services and Shipping Options
Standard door-to-door open transport is the most popular choice for most drivers.It involves a carrier picking up your car from your driveway and delivering it directly to your new home.While cost-effective, your vehicle remains exposed to road dust and weather during the trip.
For high-value assets, you should consider enclosed vehicle shipping to provide maximum protection.This service is a must for luxury and exotic cars or classic models that cannot risk rock chips or rain.The trailers are fully covered, shielding your investment from every external element.
Motorcycle shipping requires a different approach than standard cars.Carriers use specialized skids and tie-down points to keep bikes upright and secure.Blue Star handles everything from light cruisers to heavy Harley-Davidsons with this dedicated equipment.
Businesses often have more complex needs than individual drivers.Blue Star offers dealer vehicle transport solutions to help move inventory between lots or auctions.They also manage corporate relocations, ensuring employee vehicles arrive on a tight schedule.
If you need to move a vehicle overseas, international shipping is available through their network of agents.You must confirm customs paperwork and port fees beforehand, as these vary by country.For those with multiple cars, ask about multi-car discounts to lower your total cost.
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Service Type |
Best For |
Protection Level |
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Open Air |
Daily Drivers |
Standard |
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Enclosed |
High |
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International |
Global Moves |
Varies |
Pickup and delivery windows are estimates, not ironclad guarantees.Most shipments have a 2-day window for pickup depending on driver availability.You can get real-time status updates by calling their tracking line at 1-877-445-BLUE.
Reputation, Customer Satisfaction, and Real-World Complaints
You need to look past the marketing promises to see how a company actually treats its customers. This Blue Star Auto Movers Review digs into the feedback from people who have already used their services to move vehicles across the country.
What Customers Praise Most
People who have a positive experience often highlight the smooth pickup and delivery process. You want a driver who shows up when they say they will, and many customers report that Blue Star hits these marks on popular routes. They appreciate the lack of drama when their car arrives in the same condition it left.
Pricing is another area where this company wins fans. You will find that their rates are often very competitive compared to other major brokers. Many drivers mention that the initial quote was affordable enough to fit their relocation budget without forcing them to sacrifice service quality.
The human element matters too. You might speak with sales agents or support reps who are described as helpful and patient. This is especially true for first-time shippers who have a lot of questions about how the process works.
Finally, their ability to handle long-distance hauls across multiple states is a major plus. Whether you are moving from a location in Texas to the East Coast or vice versa, users often report that the company manages these complex logistics well.
Most Common Complaints to Watch For
No company is perfect, and you should watch for reports of delays or scheduling changes. Since Blue Star is a broker, they don't always have direct control over the specific carrier's schedule. You might deal with a driver who gets stuck in traffic or faces mechanical issues, pushing your pickup back.
Communication gaps can also happen after you book your spot. Some customers feel left in the dark once the initial deposit is paid. You should stay proactive and ask for updates if you don't hear from your assigned driver within the expected window.
Price changes are a frustrating reality in the broker world. You might get an initial estimate that increases once a carrier actually accepts the job. This usually happens because of high demand on a specific route or a lack of available drivers in your area at that moment.
Damage claims are rare but do occur. You must document every inch of your vehicle with photos before it gets loaded onto the truck. Some users report difficulty getting a response if they find a new scratch upon delivery, so having proof is your best defense.
How Much of the Experience Depends on the Carrier
You must understand that your actual experience depends heavily on the carrier that Blue Star hires. Even a legitimate broker can have inconsistent results because they work with thousands of independent trucking companies. A great broker acts as your advocate if things go wrong.
Watch for red flags when the driver arrives. If the carrier’s equipment looks poorly maintained or the driver seems unprofessional, it could suggest problems ahead. You have the right to double-check their credentials on the Check DOT and an MC number website.
A good broker should step in immediately if a carrier stops communicating or tries to demand extra cash at delivery. You pay the broker to handle these headaches for you. If they don't help you resolve the conflict, they aren't doing their job.
Better Business Bureau (BBB) and Trust Signals
The BBB status for Blue Star can be confusing because "not accredited" does not mean the company is a scam. It simply means they haven't paid the fee to join the BBB as a member. You should focus on their letter grade and the actual substance of the complaints filed there.
Interpret BBB complaints realistically by looking at how the company responds. Do they ignore the customer, or do they try to fix the problem? Every large transport company will have some negative feedback, so look for patterns rather than isolated incidents.
Review platforms often show mixed results because people are more likely to post when they are angry. You should check the recency of reviews to see how the company is performing right now. Feedback from a move three years ago isn't as relevant as a review from last month.
Before you finalize your decision, take a moment to look at our 10 best car shipping companies list. It helps you compare Blue Star against the top performers in the industry so you can choose with confidence.
How to Reduce Risk Before Booking
You need to be proactive to ensure a safe move. Before you pay a single dollar, ask if the quote is binding or just an estimate. A binding quote locks in your price, while an estimate can shift based on driver availability or fuel costs.
Cancellation terms are equally important to your wallet. Verify if there is an upfront deposit and under what conditions it becomes non-refundable. Most Blue Star Auto Movers Review posts suggest that clarity on these financial details prevents disputes later.
Always confirm the insurance coverage included with your shipment. Blue Star offers a $1 million cargo policy that adds a safety net on top of the carrier's own insurance.
Ask for the specific policy details and ensure it covers your vehicle type, especially for luxury or exotic cars.
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Step |
Action |
Why It Matters |
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Verify Carrier |
Check DOT and an MC number |
Ensures legal operation |
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Confirm Window |
Get a 2-day pickup window |
Helps you plan your schedule |
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Review BOL |
Understand the Bill of Lading |
It's your official receipt |
Documenting your car's condition is your best defense against damage claims. Take clear, time-stamped photos of the exterior and interior from every angle before the truck arrives. Note any pre-existing dings or scratches on the Bill of Lading during the pickup inspection.
Keep your fuel level at a quarter tank to reduce weight and improve truck safety. Provide the driver with a spare set of keys and remove all personal items from the cabin. Standard insurance policies rarely cover theft of loose items inside the vehicle, so it is best to pack items in car transport only if allowed by your carrier.
Finally, verify the carrier’s name and credentials before you hand over your keys. A quick search on the FMCSA website can confirm the driver is authorized to haul your car. Being thorough now saves you from massive headaches once your car is on the road.
Inside the Auto Shipping Process
You likely have specific concerns that standard reviews don't always address. These common queries focus on the practical details of moving your vehicle with Blue Star Auto Movers.
Can I put personal items in my car when shipping with Blue Star Auto Movers?
Most carriers allow up to 100 pounds of items in the trunk, but these aren't insured. It is safer to pack items in car transport only if they are secured and replaceable.
How does the Blue Star Auto Movers Review process help me avoid transport scams?
Reading a Review ensures you are dealing with a registered broker. Always verify their credentials on the FMCSA Company Data site to confirm they have active operating authority.
What happens if my car is damaged during Blue Star Auto Movers transport?
You must note any damage on the Bill of Lading at delivery. Blue Star provides a $1 million cargo policy, but you must have photos of the car before pickup to file a claim.
Will Blue Star Auto Movers provide a guaranteed pickup date for my vehicle?
Brokers usually provide a 2-day window rather than a specific date. This flexibility allows them to find a reliable driver near you. You can check our car shipping time reasons guide for more details.
How do I pay the remaining balance for my Blue Star Auto Movers shipment?
You typically pay the carrier with cash, a money order, or a cashier's check upon delivery. Ensure you confirm the accepted payment methods with your assigned driver before they arrive at your door.
Should You Trust Blue Star Auto Movers With Your Car?
Deciding on a provider requires balancing cost with peace of mind. This Blue Star Auto Movers Review shows a company with two decades of experience and a massive insurance policy that protects your investment.
While they are a broker, their network across all 50 states makes them a viable option for both cross-country moves and short hauls. You should remain proactive by checking their latest ratings on the FMCSA and documenting your vehicle's condition.0
If you want a company that offers mid-range pricing with a strong safety net, they are worth a look. Always compare multiple quotes to ensure you get the most reliable service for your specific route and timeline.
Ready to move? Get a Quote to find the most reliable carriers and best rates for your upcoming vehicle shipment today.
