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Honest Diesel Auto Express Review: Everything Expert Shippers Must Know

Transportvibe

January 07, 2026

10 min read

Choosing a shipping partner is a high-stakes decision for any car owner. Diesel Auto Express operates as a family-owned carrier and broker based in Vancouver, Washington, serving all fifty states.

While many companies promise low rates, this provider often charges 15% more than the industry average to maintain its own fleet of seventy trucks. Reliability matters more than a bargain when your vehicle is on the line.

You need a mover that values your time and your car. At Transportvibe, we help you find the best fit by comparing top-rated providers. If you want a clear price without the guesswork, get a quote for our car transport services today to see how we can simplify your next move.

Overview of Diesel Auto Express - Background, Operating Model, and Service Scope

Diesel Auto Express started its journey in 2008 as a family-owned venture by Paul & Vlad Volovik in Vancouver, Washington. Over nearly two decades, they have logged over 100 million miles across the United States.

You should know that they function as a hybrid broker-carrier. This means they operate a physical fleet of about 80 power units while maintaining a network to broker loads when their trucks are full.

Their service scope is broad. Whether you are moving a daily driver or need luxury and exotic car shipping, they cover all 50 states including Alaska and Hawaii.

You can rely on them for diverse vehicle types:

Standard sedans and SUVs
Heavy-duty diesel trucks
Motorcycles and ATVs
Military and government vehicles

feature list

By combining their own assets with a brokerage arm, they aim to provide a single point of contact for your move. You can verify their legal standing using these official identifiers from FMCSA Company Data portal.

USDOT Number: 1885300
MC Number: 679452
Safety Rating: Satisfactory

If you are planning a move, it helps to understand how car shipping works before booking. Comparing their hybrid model against others is a smart way to ensure your vehicle is in the right hands.

Pricing Structure and Cost Drivers of Diesel Auto Express

Diesel Auto Express uses a dynamic pricing model that shifts based on the logistical complexity of your move. When you use their online tool, the number you receive is generally an estimate rather than a final binding price.

You will find that rates fluctuate depending on the current demand for space on their trucks. Their pricing strategy is often more transparent than that of pure brokers because they prioritize their own fleet of 70 car carriers to fulfill orders.

Common cost drivers for Diesel Auto Express include:

Distance and Fuel: Longer hauls cost more total but less per mile, while diesel price spikes directly impact the carrier's bottom line.
Location: Shipping between major hubs like Los Angeles and New York is cheaper than hauling to remote rural areas.
Seasonality: Rates often rise during the summer and "snowbird" seasons due to high demand.

Compared to market averages, their quotes might appear slightly higher. However, you are paying for the reliability of an asset-based company. To see how these prices stack up, check our car shipping cost guide for a full breakdown.

Open Vs Enclosed Transport: Diesel-Specific Pricing Differences

You can choose between open and enclosed shipping depending on your protection needs and budget. Open transport is the most common and affordable method, utilizing trailers that carry multiple cars at once.

If you are moving a high-value asset, enclosed vehicle shipping is the standard recommendation. This service typically costs 40% to 60% more because it shields your car from road debris and weather.

Shipping larger vehicles, especially heavy-duty diesel trucks like an F-350 or RAM 3500, changes the cost equation significantly. These vehicles take up the space of two small sedans and add substantial weight to the trailer.

You should expect a weight surcharge of $200 to $300 for oversized trucks. Always verify your vehicle’s height if it has a lift kit, as this can limit which trailers can physically accommodate your truck.

Deposits, Payment Timing, And Cancellation Terms

Diesel Auto Express generally requires a deposit once a driver is assigned to your load. You should expect to pay this initial fee, often around $200, via a credit card to secure your spot on the manifest.

The remaining balance is usually due at the time of delivery. You must have a cashier's check or cash ready for the driver, as most carriers do not accept personal checks or credit cards upon arrival.

If you need to cancel, do so before a driver is dispatched. Cancellation fees apply once the logistics are set, and many customer complaints stem from misunderstandings about these non-refundable deposits during delays.

For those moving classic vehicle shipping or inoperable cars, additional labor fees apply. If your car doesn't roll or steer, the driver must use a winch, which adds to the final bill.

Are you worried about hidden fees or service delays? At Transportvibe, we help you find the best car shipping companies in the USA by providing honest data so you can book your next move with total peace of mind.

Reliability, Compliance, And Risk Management Of Diesel Auto Express

Diesel Auto Express maintains active authority with the Federal Motor Carrier Safety Administration (FMCSA) as both a carrier and a broker. You can verify their USDOT number (1885300) and MC number (679452) through the Company Snapshot tool to confirm their legal standing.

As an expert who has seen many companies fail to deliver, I value their "Satisfactory" safety rating. However, their vehicle out-of-service rate is roughly 29%, which sits higher than the 22% national average. This is a metric you must watch when booking.

They handle scheduling with a five-day pickup window starting from your first available date. You should know that they do not guarantee specific delivery times. Their terms and conditions state they are not responsible for losses caused by unavoidable delays or mechanical breakdowns.

If a delay occurs, they define responsibility narrowly. You won't get a rental car reimbursement for a late arrival. For a smoother experience, read our tips for hassle-free car shipping to manage your expectations and timeline.

Insurance Coverage, Claims Handling, And Damage Resolution

Your vehicle is covered by liability and cargo insurance from the moment of pickup until delivery. Diesel Auto Express provides insurance through their primary carrier status, which is a major benefit over smaller brokers who might leave you chasing a third-party driver.

Most standard car hauls include cargo coverage up to $100,000, but you should verify if this cap suffices for high-value car shipping needs. They exclude damage from road debris, acts of God, or leaking fluids like battery acid on open trailers.

The claims process starts with the Bill of Lading (BOL). You must note every scratch or dent at delivery. If you sign a clean BOL and find damage later, your chances of a successful claim are nearly zero. Customer reviews TrustPilot, Yelp show positive but on the Better Business Bureau suggest that resolution can be slow if the carrier denies responsibility.

Are you moving a specialized vehicle or a daily driver? At Transportvibe, we help you understand car shipping insurance in the USA so you know exactly what is covered and how to protect your investment during transit.

Public Opinion, Customer Feedback Patterns, And Reputation Signals

You will find a sharp divide in how users view Diesel Auto Express. On Trustpilot and Google, they maintain strong ratings, often between 4.1 and 4.7 stars.

Many customers praise their professional drivers and the peace of mind that comes from using a carrier that owns its fleet. You can see these trends in many auto transport reviews online.

Common praise includes:

Timely pickups for luxury and exotic car shipping
Direct communication with dispatchers
Professional handling of classic vehicles

However, the Better Business Bureau (BBB) highlights recurring issues. While they hold an A rating, recent complaints focus on damage claims and communication gaps during mechanical breakdowns.

You might notice patterns where customers feel "ghosted" after a damage report is filed. Some users report that getting auto transport insurance details from the company is difficult once an issue arises.

As an expert, I suggest looking at the FMCSA Company Data to see if their safety record aligns with the reviews you read. High out-of-service rates often explain the delays mentioned in negative feedback.

Are you unsure which review platform to trust? At Transportvibe, we compare user experiences across BBB and Trustpilot to give you the full picture of a company’s reputation.

Who Diesel Auto Express Is Best Suited For

Diesel Auto Express is a strong fit if you prioritize asset-based reliability over the lowest possible price. Because they operate their own fleet, they are ideal for shippers who want a single point of contact rather than a middleman who disappears after taking a deposit.

You will find them particularly effective for:

Heavy-Duty Owners: Their experience with large diesel trucks and oversized commercial vehicles makes them a go-to for dealer vehicle transport solutions.
Luxury Car Owners: Their focus on high-end care is perfect for those needing enclosed vehicle shipping for vintage or exotic models.
Corporate Relocations: Businesses moving multiple units across state lines benefit from their multimodal truck-rail resources.

However, if you are on a strict budget and hunting for the cheapest rate on the market, this company may not be your best fit. They typically charge a 15% to 20% premium to maintain their drivers and equipment.

Expert shippers weigh the risk of a broker failing to find a driver against the higher cost of a direct carrier. If your timeline is tight, the extra investment in an asset-based company like Diesel Auto Express usually pays off in saved stress.

Expert Insights on Shipping with Diesel Auto Express

Below are the most common queries from professional shippers regarding the specific logistical capabilities and policies of this carrier.

How much does it cost to ship a car in 2026 with an asset-based carrier?

In 2025, national averages hover around $1,245. Since they utilize their own fleet, expect rates in 2026 is approximately 15% higher to cover the reliability of direct equipment and auto transport insurance protections.

Can you ship car with belongings when using Diesel Auto Express?

Their strict policy prohibits personal items. Any non-disclosed contents found in the vehicle are subject to a $1.00 per pound charge, and the company assumes zero liability for loss or damage to these items.

How to track car during shipping when the carrier is in transit?

They provide live tracking and minute-to-minute notification updates. You will receive a unique identifier after booking, allowing you to monitor the truck's GPS location via their proprietary digital portal throughout the entire journey.

Does Diesel Auto Express offer military car shipping discounts for PCS moves?

Yes, they offer active members a 25% discount off the deposit fee. This typically starts at $50 and increases based on the number of vehicles, helping offset costs during military vehicle relocation assignments.

What U.S. car buyers need to know about import tariffs and transport?

New 2025 tariffs on imports from Canada, Mexico, and China have increased vehicle weights and values. Professional shippers must ensure their insurance coverage caps match these higher sticker prices to avoid significant financial gaps.

Should You Give Diesel Auto Express A Try?

Diesel Auto Express is a premium choice for those who value the control of a direct carrier. While their rates sit above the industry median, the 100 million miles of experience and active fleet provide a level of security that pure brokers cannot always match. Always verify their current standing via the FMCSA Company Data portal before booking.

If you are ready to move your vehicle with a trusted partner, we can help. Get a transparent, no-obligation car shipping quote from the industry's top-rated providers today and ensure your car arrives safely and on time.

JAN 05, 2026

AmeriFreight Auto Transport – Detailed Review of Pros and Cons

TRANSPORTVIBE

AmeriFreight Auto Transport is a top-tier broker that connects you with vetted carriers across the United States. Did you know that nearly 95% of auto transport companies are actually brokers who never own a single truck? This makes choosing a reliable middleman the most critical decision you will make for your vehicle. We researched every detail to bring you this honest AmeriFreight Auto Transport review, focusing on their unique gap protection and extensive discount programs. Whether you are moving a family SUV or a vintage motorcycle, getting the right price matters. Get a custom estimate for your move by visiting our get a quote page to see how rates compare for your specific route. How AmeriFreight's Broker Model Affects Your Shipping Experience AmeriFreight Auto Transport operates as a licensed broker, not a direct carrier. This means you are hiring an expert middleman to navigate the massive logistics network on your behalf. Instead of owning a fleet, they connect you with a nationwide pool of over 11,000 independent carriers. The biggest advantage for you is flexibility. While a single carrier only travels specific routes, a broker like AmeriFreight can find a driver for almost any location, including car shipping to Hawaii or Alaska. Vetting Power: They act as your shield by verifying every driver’s license, safety record, and insurance through FMCSA Company Data before booking. Gap Protection: If a carrier's insurance fails, AmeriFreight’s AFta plan covers up to $2,000 of your personal deductible. Problem Solving: If a truck breaks down, they can quickly reassign your vehicle to another vetted driver from their network. Communication shifts slightly under this model. You will receive the driver’s contact info to coordinate the specific door-to-door car shipping details. While you talk to the driver for daily updates, AmeriFreight remains your advocate in the event of any disputes or delays. What You'll Actually Pay: Breaking Down AmeriFreight's Pricing Structure Understanding AmeriFreight Auto Transport costs requires a look at their tiered bidding system. Your initial quote is an estimate of what the current market will bear. You do not pay a deposit until a vetted carrier accepts the job at a price you approve. Once a driver is assigned, you pay a broker fee to AmeriFreight via credit card, while the remaining balance is usually paid in cash or certified funds directly to the driver upon delivery. Several factors swing your final price tag. Distance is the most obvious, with cross-country hauls naturally costing more than short-state jumps. However, your vehicle type also matters; a heavy Ford F-150 takes up more trailer space than a Honda Civic, increasing your rate. You must also choose between open and enclosed transport. Open shipping is the industry standard for daily drivers, while enclosed shipping —which typically costs 80% more—provides better protection for high-value assets from road debris and weather. Seasonal demand and route popularity create the "lane" price. Shipping a car from New York to Florida during the "snowbird" season in late fall will cost significantly more than shipping it in the opposite direction. If you live in a rural area far from major interstates like I-95 or I-80, expect to pay a premium for the driver to detour. AmeriFreight does offer a price-match guarantee against other reputable brokers with an A+ BBB rating, though it excludes "lowball" quotes from unvetted companies that often fail to secure a driver. Route Example Open Carrier Est. Enclosed Carrier Est. NY to FL (1,100 miles) $770 - $1,050 $1,300 - $1,750 CA to VA (2,800 miles) $1,050 - $1,800 $1,750 - $2,800 TX to NY (1,600 miles) $1,050 - $1,350 $1,750 - $2,100 Why Prices Change Between Quote and Pickup Initial quotes for AmeriFreight Auto Transport can shift because the "Economy" rate is essentially an opening bid to the carrier community. If no driver accepts the price, AmeriFreight may suggest increasing the offer to attract a carrier. This market fluctuation is common across the broker industry. You might pay more if your vehicle is inoperable or if you require "top-loading" to keep your car on the upper deck. Conversely, some customers pay less than the initial quote if a driver is looking to fill a final "empty spot" on their trailer last minute. AmeriFreight’s "First Class" rate avoids this by offering a locked-in, guaranteed price from the start. Want to see how these rates compare to other top-rated providers? You should check our 10 best car shipping companies list to see who offers the most competitive pricing this year. Before you commit to any price, always check DOT and an MC number to ensure the carrier assigned to your car has a clean safety record. Ready to find the best rate for your specific route? Visit our get a quote page to compare current market prices and start your move with confidence. Insurance Coverage: What's Protected and What's Your Responsibility AmeriFreight Auto Transport ensures every carrier in their network carries the federal minimum cargo insurance required by the FMCSA . While the carrier is legally responsible for transit damage like collisions or equipment failure, AmeriFreight acts as your advocate during the claims process. You must understand that standard carrier insurance often excludes "Acts of God," such as hail or road debris damage on open trailers. To bridge this gap, AmeriFreight offers the AFta Total Assurance plan, which provides up to $2,000 to cover your personal insurance deductible or minor repairs found within 48 hours. Your Task: Inspect your vehicle thoroughly at delivery before signing the Bill of Lading. Documentation: Take time-stamped photos and note every new scratch on the official inspection report. Claim Denial: Claims are almost always rejected if damage is not documented on-site or if it involves personal items left inside the car. If a carrier's policy lapses or the carrier goes out of business mid-transit, you could be left vulnerable without gap protection. You can use the FMCSA Company Data portal to verify a carrier's current insurance status yourself for added peace of mind. For a deeper dive into how these policies work, read our car shipping insurance guide to see what is typically covered. Customer Support Reality: Response Times and Problem Resolution AmeriFreight Auto Transport maintains a high 4.8/5 average customer service rating by providing dedicated agents who guide you through the logistics. Their team is available during extended U.S. business hours, including weekends, to address your concerns. Availability: Monday–Friday 8 am to 10 pm EST, Saturday 9 am to 6 pm, and Sunday 12 pm to 4 pm. Responsiveness: Many customers report receiving calls or quotes within minutes of an initial inquiry. Proactive Updates: Agents typically call you immediately when a carrier makes an offer on your vehicle. While they lack real-time GPS tracking, AmeriFreight fills the gap by facilitating direct communication between you and the driver. If a carrier no-shows or cancels last minute, the broker team works to re-list your job and find a replacement driver from their vetted network. Dispute resolution is a core part of their service. If damage occurs, agents provide the carrier's FMCSA Company Data and insurance details to help you file a claim. They act as your advocate, though the carrier remains legally responsible for the final resolution. Are you comfortable managing driver check-ins, or do you prefer having a dedicated agent handle the heavy lifting? Check our AmeriFreight reviews to see how other customers resolved issues during their cross-country moves. Ready to experience top-tier support? Contact us today to speak with a specialist and get the professional guidance you need for a stress-free vehicle shipment. Common Curiosities About The Shipping Process Moving a vehicle involves many small details that can feel confusing if you are new to the industry. Here are the specific answers to the most specialized inquiries from our customers. How Does AmeriFreight Auto Transport Handle Personal Items Left Inside The Trunk? Carriers legally cannot transport household goods due to weight and DOT regulations. You should remove all personal items, as carrier insurance will not cover theft or damage to belongings left inside your vehicle. Does AmeriFreight Auto Transport Offer Guaranteed Pickup Dates For Urgent Moves? Standard quotes provide a pickup window rather than a specific day. For a guaranteed date, you must book their First Class service, which prioritizes your vehicle to meet a tight schedule. What Happens If My Car Is Damaged During An AmeriFreight Auto Transport Move? You must document the damage on the Bill of Lading at delivery. AmeriFreight then helps you file a claim against the carrier’s insurance or utilizes their AFta gap protection for minor repairs. Can I Ship An Inoperable Vehicle With AmeriFreight Auto Transport? Yes, but the car must roll, steer, and brake. You will pay an extra fee because the driver needs a winch to load the vehicle onto the trailer safely. How Do I Track My Vehicle's Progress During Transit? AmeriFreight does not use a central GPS portal. Instead, you receive the driver's phone number to get direct updates as they move through your specific route. Who AmeriFreight Auto Transport Is Best Suited For AmeriFreight Car Shipping is an ideal choice if you prioritize a massive discount program and a rigorous carrier vetting process. This broker stands out for budget-conscious customers, especially students, seniors, and military families who can stack savings to lower their total costs. If you are moving a high-value asset, their AFta gap protection offers a necessary safety net that most other brokers simply do not provide. While the lack of real-time GPS tracking might deter some, it is a perfect fit for those who value human-to-human support and transparent pricing tiers. You get a partner who advocates for you from the initial bid until your keys are back in your hand. Get a custom estimate for your move by visiting our get a quote page to see how AmeriFreight Car Shipping rates compare for your specific route today.

DEC 31, 2025

Comprehensive Sherpa Auto Transport Review: A Professional Shipping Guide

TRANSPORTVIBE

Most shipping brokers lowball their estimates, which leads to sticker shock when the driver arrives at your door. Sherpa Auto Transport uses a Price Lock Promise to ensure the quote you receive is the final price you pay. Sherpa fixes this by covering up to $300 of the price gap if a carrier asks for more money. This makes Sherpa Auto Transport a reliable choice for shipping a car to another state . You also get a free car wash after delivery. Sherpa Auto Transport is registered with the FMCSA . Use our tool to get a quote and find a reliable carrier for your next vehicle relocation without worrying about hidden fees or last-minute price changes. Overview Of Sherpa Auto Transport, Operating Model, And Market Positioning Sherpa Auto Transport launched in 2017 in Charlotte, North Carolina. The founders started the company after dealing with unreliable brokers during their own cross-country moves. You can verify their credentials through the FMCSA using their MC number 040441 or DOT number 3042162. Checking FMCSA company data ensures you are dealing with a legitimate entity. They function as a broker, not a carrier. This means they do not own the trucks. Instead, they vet and hire third-party haulers from a preferred carrier network. Core Service And Coverage Sherpa Auto Transport focuses on transparency rather than high-volume sales. They specialize in cross-country car shipping and local moves within the continental U.S. and Hawaii. You can ship various vehicles, including Standard sedans and SUVs, Luxury and exotic cars, Classic vehicle shipping, Inoperable units (non-runners), etc. They use a data-driven approach to select carriers. Every hauler must meet strict safety standards and maintain high ratings. This selective process helps you avoid auto transport scams that often plague the industry. Their Price Lock Promise remains their main differentiator. While other brokers might change your rate last minute, Sherpa stands by their initial car shipping quote . Sherpa Auto Transport's Pricing Structure And Cost Transparency Pricing in the car shipping industry is notoriously unstable. Most brokers give you a low estimate just to get your signature, then ask for more money once a carrier demands a higher fee. Sherpa Auto Transport uses a different model designed to protect your wallet from these bait-and-switch tactics. Price Lock Guarantee Mechanics And Limitations The Price Lock Promise is the reason many choose Sherpa Auto Transport. When you receive a quote, that number is intended to be your final price. If Sherpa cannot find a carrier at your quoted rate, they will contribute up to $300 toward the difference to secure a driver. This model effectively shifts the financial risk from you to the broker. Most competitors use variable pricing where the customer pays whatever the carrier demands. With Sherpa, you avoid the common stress of avoiding 10 car shipping mistakes like hidden service fees. However, this guarantee has specific boundaries. The price only stays locked if the details you provided are accurate. If you report a car as running but it arrives inoperable, the carrier will charge an extra winch fee. Discrepancies in vehicle size or modifications like lift kits will also void the lock because they change the trailer space required. You should verify any carrier's history and check DOT and an MC number before the truck arrives. This ensures the person picking up your car follows the legal standards required by the federal government. Reliable pricing only works when both the broker and the carrier are transparent about the car shipping contract . Factors That Influence Final Shipping Cost Your total cost depends on several logistical variables. Distance is the most obvious factor, but route demand matters just as much. Shipping a car between major hubs like Los Angeles and Dallas is often cheaper than moving one to a rural town because more trucks travel those highways. Seasonality creates massive price swings. During the winter, "snowbird" routes to the south see a spike in demand. You can learn more about these shifts in this guide to seasonal car shipping secrets . If you need a fast pickup, expect to pay a premium for priority auto shipping. The equipment you choose also dictates the price: Open Carrier: The standard and cheapest method for most vehicles. Enclosed Carrier: Typically costs 30% to 50% more but protects cars from weather. Vehicle Size: A Ford F-150 costs more to ship than a Honda Civic due to weight and height. Sherpa requires a small deposit once a carrier is dispatched, which is usually paid by credit card. You pay the remaining balance to the driver upon delivery, typically via cash or a cashier's check. If you cancel before a carrier is assigned, you generally get a refund, but once the truck is booked, the deposit is non-refundable. Understanding how a car shipping cost calculator works can help you estimate these expenses. Most customers find that Sherpa’s quotes are slightly higher than the "budget" brokers, but the lack of hidden fees usually saves money in the long run. Sherpa Auto Transport Reliability, Carrier Quality Control, And Claims Responsibility When you hire a broker, you are essentially paying for their ability to filter out bad actors. Sherpa Auto Transport takes this responsibility seriously by maintaining a private, high-performance carrier network. They do not just throw your order onto a public board and hope for the best. Carrier Vetting Standards And Performance Monitoring Sherpa Auto Transport imposes strict entry requirements for every partner. They mandate that all carriers hold at least $1,000,000 in automobile liability insurance and a minimum of $100,000 in motor truck cargo insurance. You should always verify these figures independently. Sherpa uses these same FMCSA records to track safety ratings and historical data before assigning your vehicle. Monitoring does not stop after the first job. Sherpa tracks internal data on every shipment to identify patterns. If a carrier receives consistent complaints about late arrivals or poor communication, they are removed from the network. This selective process is vital for choosing the best vehicle shipper and ensures you work with professionals who respect your timeline. By keeping a "preferred" list, Sherpa reduces the risks associated with interstate car shipping myths , such as carriers disappearing after a deposit is paid. You get peace of mind knowing your driver has been vetted for both legality and reliability. Damage Handling, Insurance Coverage, And Dispute Resolution No shipping company can guarantee zero risk, but Sherpa Auto Transport provides a framework for when things go wrong. Most damage occurs during loading or unloading. Your primary protection is the carrier’s cargo insurance, which typically covers physical damage to the car while in transit. Your biggest responsibility happens at the curb. You must perform a detailed inspection during both pickup and delivery. Note every scratch or dent on the Bill of Lading (BOL). If you do not record damage on the BOL before the driver leaves, filing a successful claim is nearly impossible. Sherpa acts as a mediator rather than a primary insurer. They assist you with the claims process and provide the carrier's insurance details. However, the legal liability lies with the carrier. If you find the process overwhelming, consult an auto transport insurance guide to understand exactly what is covered and what is not. Communication remains consistent throughout the journey. Most customers report proactive updates, though long-haul routes can sometimes experience weather or traffic delays. If a driver is unresponsive, Sherpa’s care team steps in to bridge the gap. This level of service is a key factor when comparing user experiences across review platforms . Experience a stress-free move with a team that puts your vehicle first. Visit our companies page to see how Sherpa Auto Transport ranks against the competition and find the right partner for your upcoming vehicle shipment. Customer Experience, Public Reviews, And Reputation Signals Sherpa Auto Transport maintains one of the highest satisfaction rates in the brokerage industry. You will find over 8,000 reviews across major platforms, with average ratings consistently hitting 4.8 or 4.9 out of 5 stars. Performance Data And Platform Distribution Platform Rating Review Volume Google 4.8 / 5 2,700+ BBB 4.92 / 5 750+ ConsumerAffairs 4.9 / 5 280+ The Better Business Bureau (BBB) lists Sherpa Auto Transport as an A+ accredited business. This accreditation confirms they meet strict standards for trust and resolve issues professionally. Positive feedback typically highlights their pricing honesty. Customers appreciate that the Price Lock Promise prevents surprise charges at delivery. Support agents are often described as knowledgeable and responsive during stressful long-distance moves. Addressing Recurring Concerns No broker is immune to logistical hurdles. Common complaints often involve: Carrier delays due to weather or mechanical issues Scheduling shifts that move pickup dates outside the preferred window Communication gaps between the assigned driver and the customer Sherpa manages these car shipping mistakes by actively mediating between you and the hauler. Their complaint ratio remains significantly lower than industry averages. While high-volume brokers might ignore negative feedback, Sherpa representatives publicly respond to BBB complaints with detailed explanations and proposed solutions. You can verify their official records and safety standing by checking FMCSA company data. Staying informed through these public signals is the best way to choose the best auto transport service for your vehicle. Expert Insights On Common Shipping Concerns You likely have specific questions about how Sherpa Auto Transport handles specialized vehicles or unique relocation scenarios. This section provides direct answers to common queries regarding military moves, motorcycles, and modern vehicle requirements. Does Sherpa Auto Transport Offer Military Discounts For Pcs Moves? Yes. You receive a $100 discount on your military car shipping order. This applies to active duty, veterans, and their families moving between duty stations across the continental United States. How Does Sherpa Auto Transport Handle Motorcycle Shipping? They use enclosed trailers specifically outfitted with lift gates and tie-down systems for motorcycles. You get the same Price Lock Promise and vetting standards applied to standard vehicle shipments. Can You Ship An Electric Vehicle With Sherpa Auto Transport? Yes. You must ensure the battery is between 20% and 50% charged before pickup. This satisfies carrier safety requirements while providing enough power for door-to-door auto transport loading and unloading. How Do I Ship A Car To Hawaii With Sherpa Auto Transport? Sherpa coordinates both the inland trucking and the ocean freight through their partner, AES Shipping. You should check DOT and an MC number for the mainland hauler before your vehicle departs. What Is The Sherpa Auto Transport Clean Car Guarantee? You receive a reimbursement of up to $20 for a car wash after delivery. Since most cars travel on open trailers, this perk ensures your vehicle looks professional and clean after its journey. Who Sherpa Auto Transport Is Best Suited For Sherpa Auto Transport is the top choice for first-time shippers who want to avoid the bait-and-switch pricing common in this industry. You should choose them if you prioritize a guaranteed rate over the absolute lowest initial estimate. Their Price Lock Promise offers a clear advantage for shipping a car to another state because it eliminates the risk of carriers demanding more cash at your doorstep. While budget brokers might offer cheaper estimates, Sherpa reduces your financial risk by covering up to $300 of any price gap. However, if you need international shipping or terminal-to-terminal options, you may need an alternative. Before booking, check their FMCSA company data and verify their current A+ rating. Use our tool to get a quote and secure a reliable carrier for your vehicle today.