If you’re searching for a reliable car shipping company in the USA, you’ve likely come across Montway Auto Transport. With thousands of customer reviews, nationwide coverage, and competitive pricing, Montway has emerged as one of the most recognized names in the auto transport industry. But is it really the best fit for your vehicle shipping needs?
In this TransportVibe review, we dive deep into Montway Auto Transport’s strengths, weaknesses, service quality, customer satisfaction, pricing, and more—so you can decide with confidence.
About Montway Auto Transport
Founded in 2006, Montway Auto Transport is a Chicago-based auto transport broker that facilitates both open and enclosed vehicle shipping across all 50 U.S. states, including Hawaii and Alaska. While they do not own their own trucks, they coordinate with a vast network of vetted carriers to move everything from family sedans and SUVs to luxury, classic, and inoperable vehicles.
Their website offers instant quotes, 24/7 customer support, and detailed shipment tracking. They also serve corporate relocations, dealerships, and military members—adding to their appeal as a versatile shipping partner.
Services Offered by Montway
Montway provides a comprehensive range of auto shipping services, including:
- Open Car Transport: The most affordable and popular method, where vehicles are transported on open-air trailers.
- Enclosed Car Shipping: For luxury, classic, or high-value vehicles needing added protection from the elements.
- Expedited Shipping: Prioritized pickup and delivery for time-sensitive moves.
- Door-to-Door Service: Direct pickup and delivery to your specified locations.
- International Shipping: Montway offers overseas transport options, including to/from Hawaii and international ports.
They also work with:
- Auto dealerships
- Military relocations
- College students
- Online car buyers and sellers
Montway Pros: What Customers Love
Nationwide & Hawaii/Alaska Shipping
Unlike many competitors, Montway services all 50 states—including hard-to-ship routes like Hawaii and Alaska.
Competitive Pricing with Instant Quotes
Their online quote calculator is fast and transparent. While not always the cheapest, Montway often offers a solid balance between affordability and service quality.
Wide Carrier Network
With over 15,000 vetted carriers in their system, Montway can typically accommodate most vehicle types, schedules, and destinations.
Real-Time Tracking & Customer Support
Their shipment tracking is detailed and includes updates via email or text. They also offer 24/7 support, which is a major bonus in an industry often known for poor communication.
Insurance Coverage
All transports include basic cargo insurance, and Montway gives you the option to purchase supplemental insurance.
Montway Cons: Where They Fall Short
Broker Status Means Limited Control
Montway is not a carrier—they’re a broker. This means they rely on third-party transport companies to do the actual shipping. As a result, the quality can sometimes vary depending on which carrier you’re matched with.
Some Reports of Delays
While the majority of shipments are on time, several customer reviews mention delays in both pickup and delivery.
Upfront Payment Option Not Always Available
Montway sometimes requires full payment at booking, depending on your route and service type. This can be a downside for those who prefer to pay on delivery.
Inconsistent Communication from Some Carriers
Although Montway itself offers great customer service, not all of their partnered carriers communicate well—leading to mixed customer experiences.
Customer Ratings: What Are People Saying?
Montway has amassed over 70,000 reviews across platforms like Google, BBB, Trustpilot, and TransportReviews. Here’s a snapshot:
| Platform | Avg. Rating | Review Volume |
|---|---|---|
| 4.6/5 | 3,500+ | |
| Trustpilot | 4.3/5 | 10,000+ |
| Better Business Bureau (BBB) | A+ (4.2/5) | 1,200+ |
| TransportReviews | 4.7/5 | 8,000+ |
Top praises include professionalism, speed, and ease of booking.
Common complaints cite surprise delays, inconsistent communication, and issues with third-party carriers.
Montway Pricing: What to Expect
Montway’s pricing is generally mid-range—cheaper than premium providers but often slightly above budget brokers. Factors that affect your price include:
- Distance (longer = more cost-effective per mile)
- Vehicle type (luxury, inoperable, oversized cost more)
- Shipping method (enclosed vs open)
- Timing (seasonal demand, expedited requests)
Sample Montway Quotes (as of 2025):
| Route | Vehicle Type | Shipping Type | Estimated Cost |
|---|---|---|---|
| Los Angeles to NYC | Sedan | Open | $1,150 |
| Miami to Chicago | SUV | Open | $950 |
| Texas to California | Truck | Enclosed | $1,400 |
| Florida to Hawaii (Port) | Sedan | Roll-on/Roll-off | $2,000 |
All prices are subject to change based on market demand.
How Montway Compares to Competitors
| Feature | Montway | uShip | A1 Auto Transport | RoadRunner |
|---|---|---|---|---|
| Nationwide Coverage | ✅ | ✅ | ✅ | ✅ |
| Instant Online Quotes | ✅ | ❌ (Auction) | ✅ | ✅ |
| Enclosed Shipping Option | ✅ | ✅ | ✅ | ✅ |
| In-House Carrier Fleet | ❌ (Broker) | ❌ | Some | ❌ |
| Hawaii/Alaska Shipping | ✅ | ❌ | ✅ | ❌ |
| Trustpilot Rating | 4.3 | 4.0 | 4.4 | 4.1 |
Montway stands out for coverage and transparency but may not offer as much control over the specific carrier compared to in-house fleets.
Is Montway Auto Transport Right for You?
Choose Montway if you:
- Want a reliable broker with strong reviews
- Need nationwide or Hawaii shipping
- Prefer easy booking and online quotes
- Are shipping a standard vehicle and value service quality
Consider alternatives if you:
- Prefer working with a carrier (not a broker)
- Are extremely price-sensitive and want to compare auctions (e.g., uShip)
- Need guaranteed pickup dates for time-sensitive shipments
Transportvibe’s Verdict
Montway Auto Transport is a solid choice for most U.S. auto shipping needs. It combines competitive pricing with quality service and industry-leading transparency. While some variability exists due to their broker model, Montway’s proactive customer support and tech-forward platform make them a top-tier provider in the car shipping landscape.
FAQs About Montway Auto Transport
Q: Does Montway ship non-running vehicles?
Yes. They can ship inoperable vehicles, though it will cost more due to special equipment.
Q: How do I track my shipment with Montway?
You’ll get a tracking link or real-time updates via text/email.
Q: Can I choose my carrier?
Generally no, but you can make requests. Montway selects from vetted partners.
Q: Is Montway insured?
Yes, all shipments come with basic cargo insurance. Additional coverage is available.
Q: How far in advance should I book?
Book 1–2 weeks in advance for best availability and pricing.
Final Thoughts
Montway Auto Transport delivers a balance of price, professionalism, and nationwide accessibility—making it one of the more dependable brokers in the industry. While there are occasional hiccups with third-party carriers, most customers report positive experiences, timely deliveries, and helpful support.
If you’re planning to ship your car, truck, SUV, or luxury vehicle anywhere in the U.S., Montway deserves a spot on your shortlist.
Ready to Compare Montway with Other Top Auto Transporters?
Visit Transportvibe.com to explore verified reviews, pricing breakdowns, and state-by-state shipping guides.
